Are you having problems with your iPod? Try these tips to troubleshoot your problem:
Firs of all, update to the latest versions of iTunes and iPod Software; this may resolve many issues that you may be having.
Symptom: The iPod won’t turn on or iPod doesn’t respond.
- Make sure the battery is charged. If your battery is drained, iPod will not turn on. Plug your iPod in, wait a minute, and then try to turn on iPod. If your iPod is old, your battery may be dead; you may need to replace it. Apple has a iPod Out-of-warranty battery replacement program.
- If your iPod has a Hold switch [located on the top of the iPod.], make sure it’s not in the locked position. Even if it appears to be off, toggle it so it’s locked and unlocked again.
- You may need to reset your iPod. Resetting will not harm your data and files. To reset your iPod, please follow these instructions.
Symptom: The iPod shows a folder icon with an exclamation point
- Connect your iPod to your computer. An alert message may appear suggesting that your iPod needs to be repaired. If you see this message, restore your iPod. If this alert message does not appear, then try the suggestions below.
- The battery may be low. Charge your battery.
- It may be locked up. Try resetting it.
- Your hard drive may be damaged. Contact Apple Support.
Symptom: iPod displays a sad iPod icon
- This is usually not a good thing. This typically indicates that the issue is a hardware problem. If so, you need to contact Apple support. You should still try to restore your iPod because it may not be a hardware issue.
If none of the above works, contact Apple Support:https://selfsolve.apple.com/GetWarranty.do
Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.
Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.
In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.
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Song shuffle keeps repeating same track continuously.
Hi Andrew,
It’s likely your repeat track button is pressed.
Look at the top of the Apple Music’s Up Next screen, and turn repeat off–it looks like arrows in an oval.
My iPod 6th generation, suddenly play my song over and over, it used to play each song on the list once and would go on to the next song. how do I correct this?
Hi Bob,
It sounds like your music is stuck on Repeat.
In the Music App, try to swipe up in the Now Playing view and tap the repeat button to turn it off.
Hi there,I have an old 160 gb Ipod Model A1238 that sat in storage for a long time and acts like it takes a charge but will only show the Apple icon.I also noticed it makes a very low audible sound when held up to my ear.Any ideas?
When I open Google the weather card is missing from feed; the weather forecast use to be the first thing to show up on homepage when I opened Google, now it is missing and I cannot get it back…Help!
Hi Janice,
After opening your Google App, go to Settings and then tap Feed. Choose weather from the list.
You can also search for weather in the google search bar and then when you see the card you want, tap the Follow (+)
Hope that helps,
Sam
Often when I try to sync a large work from iTunes to my iPod touch it savers to my iPod in the wrong order, What can I do to correct this?
My entire toolbars bar has vanished! I can’t look at bookmarks’ history or go back a page!
My ipod says its disabled and to try again in 23,972,504 minutes. Also shows wrong date and time.
????????????
Using an itouch I am unable to share photos from my camera roll
I select the photo, select share, select mail, select to, add an address, and hit send
I hear the swoosh but the picture is never received nor does it show in the sent file
What am I missing ?
my ipod nano 4th ge brightness is not increasing , i tried alot to increase the brightness..but its
not hapenning …rest evrything is working fine .what should i do
My iPod is not syncing to my iTunes I don’t have the problem with any other of my apple devices just my iPod I have rebooted my iPod & re installed iTunes with no avail