iOS: Wi-Fi won’t turn on, settings grayed out, fix

Several users have reported an issue in which the setting to turn on/off Wi-Fi on your iPhone, iPad, or iPod touch appears grayed out and this makes it impossible for users to turn Wi-Fi on.

wifi settings not working

Wi-FI switch grayed out

How to fix Wi-Fi issue:

  • Make sure that Airplane mode is off (Settings > Airplane Mode)
  • Reset the network settings  (Settings > General > Reset > Reset Network Settings)
  • Make sure that your device is using the latest iOS software (Settings > General > Software Update)
  • Turn off Cellular Data (Settings > General > Cellular), reboot the phone. try to turn on Wi-Fi.

If you are still having this Wi-Fi problem, you may try the following tips. Note that these tips may look  strange, but, these tips have worked for some users. So you may want to try these:

  • Put your iOS device in a ziplock bag with the air squeezed out, then place it in a freezer for about 15 minutes. If this does not work, try the opposite, heat it with a hair dryer for a couple of minutes.

Note that If  your iOS device is still under Apple’s warranty , you may just want to take it to an Apple store:



  1. Star_Girl says

    Thanks. Turning off the ‘mobile data’ (what ‘cellular’ is in the UK) and rebooting seems to have worked. If it happens again I’ll try the freezer thing.

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