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You are here: Home / How-to / iOS: Wi-Fi won’t turn on, settings grayed out, fix

iOS: Wi-Fi won’t turn on, settings grayed out, fix

By SK 5 comments Last updated July 26, 2019

Several users have reported an issue in which the setting to turn on/off Wi-Fi on your iPhone, iPad, or iPod touch appears grayed out and this makes it impossible for users to turn Wi-Fi on.

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How to fix the Wi-Fi issue:

  • Make sure that Airplane mode is off (Settings > Airplane Mode) iOS 11 Install Not Working, How-To Fix
  • Reset the network settings  (Settings > General > Reset > Reset Network Settings) How To Fix Messages and iMessage Problems in iOS 11
  • Make sure that your device is using the latest iOS software (Settings > General > Software Update) Software Update option in iPhone Settings
  • Turn off Cellular Data (Settings > Cellular > Cellular Data), reboot the phone. try to turn on Wi-Fi

If you are still having this Wi-Fi problem, you may try the following tips. Note that these tips may look strange, but, these tips have worked for some users. So you may want to try these:

  • Put your iOS device in a ziplock bag with the air squeezed out, then place it in a freezer for about 15 minutes. If this does not work, try the opposite, heat it with a hairdryer for a couple of minutes.
Apple Genius Bar appointment
Visit an Apple Store to see about a replacement AirPod. Hopefully, they cover it under your warranty! Image from Apple.

Note that If  your iOS device is still under Apple’s Apple Care+ warranty, you may just want to take it to an Apple store–it’s best to set-up an appointment in advance, though you can walk-in (which often results in a long wait!)

sudz - apple
SK( Managing Editor )

Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the editorial direction of AppleToolBox. He is based out of Los Angeles, CA.

Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.

In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.

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Reader Interactions

Write a Comment Cancel reply

Show 5 Comments

  1. Ipad mini 4 says

    November 15, 2020 at 6:46 PM

    it didnt work? my ipad mini 4 is still gray

    Reply
  2. dave weston says

    May 26, 2019 at 3:14 AM

    When are Apple going to take responsibility for for the greyed out wifi button
    That is affecting more than just a few loyal users of Apple devices.Apple should fix it once and for all.

    Reply
  3. Ayaka says

    April 13, 2016 at 11:11 PM

    I tried both of them. Only the frezser thing worked but the wifi would switch ofd again after 20 mins.

    Reply
  4. Courtney says

    November 20, 2013 at 1:21 PM

    I have tried both of these and none of them worked what elsa could I do?

    Reply
  5. Star_Girl says

    July 24, 2013 at 2:51 AM

    Thanks. Turning off the ‘mobile data’ (what ‘cellular’ is in the UK) and rebooting seems to have worked. If it happens again I’ll try the freezer thing.

    Reply

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