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You are here: Home / How-to / iOS: Wi-Fi won’t turn on, settings grayed out, fix

iOS: Wi-Fi won’t turn on, settings grayed out, fix

By SK 7 comments Last updated July 26, 2019

Several users have reported an issue in which the setting to turn on/off Wi-Fi on your iPhone, iPad, or iPod touch appears grayed out and this makes it impossible for users to turn Wi-Fi on.

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How to fix the Wi-Fi issue:

  • Make sure that Airplane mode is off (Settings > Airplane Mode) iOS 11 Install Not Working, How-To Fix
  • Reset the network settings  (Settings > General > Reset > Reset Network Settings) How To Fix Messages and iMessage Problems in iOS 11
  • Make sure that your device is using the latest iOS software (Settings > General > Software Update) Software Update option in iPhone Settings
  • Turn off Cellular Data (Settings > Cellular > Cellular Data), reboot the phone. try to turn on Wi-Fi

If you are still having this Wi-Fi problem, you may try the following tips. Note that these tips may look strange, but, these tips have worked for some users. So you may want to try these:

  • Put your iOS device in a ziplock bag with the air squeezed out, then place it in a freezer for about 15 minutes. If this does not work, try the opposite, heat it with a hairdryer for a couple of minutes.
Apple Genius Bar appointment
Visit an Apple Store to see about a replacement AirPod. Hopefully, they cover it under your warranty! Image from Apple.

Note that If  your iOS device is still under Apple’s Apple Care+ warranty, you may just want to take it to an Apple store–it’s best to set-up an appointment in advance, though you can walk-in (which often results in a long wait!)

sudz - apple
SK( Managing Editor )

Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.

Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.

In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.

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Reader Interactions

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Show 7 Comments

  1. Ian SImpson says

    May 25, 2022 at 4:10 PM

    Went to the iStore in Guildford about this. The “Technician” was utterly clueless… HAd clearly had no training at all, and just kept saying I need to buy a new iPAd!! Unbelievable!

    Apple customers are so blinkered we just keep on buying buying buying these useless devices which fail regularly and are unfixable…

    I think I am going back to a PC, as Apple iPAds and MAc books simply fail and are unuseable

    Reply
  2. Mei says

    May 6, 2022 at 6:46 PM

    Hi, hope someone can help me
    My iPad Air Wi-Fi button it don’t work.
    What can I do to fix it?

    Reply
  3. Ipad mini 4 says

    November 15, 2020 at 6:46 PM

    it didnt work? my ipad mini 4 is still gray

    Reply
  4. dave weston says

    May 26, 2019 at 3:14 AM

    When are Apple going to take responsibility for for the greyed out wifi button
    That is affecting more than just a few loyal users of Apple devices.Apple should fix it once and for all.

    Reply
  5. Ayaka says

    April 13, 2016 at 11:11 PM

    I tried both of them. Only the frezser thing worked but the wifi would switch ofd again after 20 mins.

    Reply
  6. Courtney says

    November 20, 2013 at 1:21 PM

    I have tried both of these and none of them worked what elsa could I do?

    Reply
  7. Star_Girl says

    July 24, 2013 at 2:51 AM

    Thanks. Turning off the ‘mobile data’ (what ‘cellular’ is in the UK) and rebooting seems to have worked. If it happens again I’ll try the freezer thing.

    Reply

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