Several users have reported an issue in which users feel that their iPhone 6 and iPhone 6 Plus sometimes get hot. Do you think that your device is overheating? This article explains why your iPhone is getting hot and how you can troubleshoot the problem.
The first thing we should mention is that it is okay for an iPhone to get warm especially with prolonged use but it should never get hot to the point that it feels uncomfortable to handle. Your iPhone will get warm when streaming video, gaming etc. For instance, it is normal if your iPhone feels warm, when you are downloading multiple apps simultaneously.
iPhones are designed to operate between 32 F (0C) and 95 F (35C). If you are living in a place that gets warmer than 95 F, your iPhone may get too hot. Further, your iPhone may display a warning message if it is placed in a hot environment. For instance, if you leave your device in a car on a hot day, your iPhone may show this message: “iPhone needs to cool down before you can use it.” Just turn off your device and place it in a cooler place. This will allow your device to cool down and function normally again.
If you think that your iPhone is getting too hot, the problem may be your case. This is because your iPhone’s exterior functions as a cooling surface. Your case may be preventing your iPhone from cooling properly. Try a different case (or no case) and see what happens.
If you feel that this is getting out of control, try these to see will help.
How to Cool Down your iPhone 6
- Turn off Bluetooth (Settings > Bluetooth)
- Turn off Location Services (Settings > Privacy > Location Services)
- Dont charge your device and if it is plugged into anything, unplug it.
- Disable iCloud (Settings > iCloud)
5 Must Know Tips to Keep the Temperature in Check
- Check your Background Refresh settings for your Apps and turn them off.
- Please make sure that you are using an original Apple Charger. Sometimes, a faulty charger can cause this issue.
- With iOS 9, Spotlight Search within apps takes a lot of processing power and can lead to battery drain as well as your phone getting hot. Turn off the spotlight search setting by going to Settings >General > Spotlight Search > Turn the setting off for most of the apps and limit it to Safari, Mail and the other common Apps that you use
- Wi-fi and Bluetooth issues have shown issues with the device getting hot. This is even common on android platforms. As an iOS user, you can reset your network settings and see if it helps your issue. In order to Reset your network, tap on Settings > Reset > Reset Network Settings. Please remember to write down your wi-fi id and password as you may have to enter it again.
- Check your device to make sure that you do not have a run-away app. This is usually a third party app that is stuck and is consuming huge amount of storage and processing. In order to check this out, Go to Settings > General > Storage and iCloud usage and tap on Manage Storage. You should see a list of apps listed along with how mow much storage they consume. If you see any odd aspects here, choose to delete the app and reinstall it again.
If your phone is still heating up overtime, contact Apple support. It is possible that your iPhone may be defective. If that is the case, Apple should replace it for you.
My iPhone 6+ gets very hot , tried everything unless I turn it off then it cools down but this should not be the case, I have had it only for 6 months
My iPhone 6 was delivered today! I live in the UK so the temperature of the climate won’t be any affect of the heat! My phone is getting hot not to the point where I cannot hold it but it doesnt feel good. It has charged very slowly, at one point I had gained 5% in 10 minutes im not sure if that’s normal or not as ive only had it for a matter of hours but my iPhone 5 seemed to charge a lot faster than the 6 is. Thank you, Luke
I do not have an iCloud account and my storage is full ? Can u tell me how to access the account ?
Hi Team,
I have had a customer complain about their iphone 6 plus overheating and battery draining quickly, what advice or troubleshooting can you recommend ?
Jerry Moraitis
It’s just the garbage Apple company. They only care about the money their getting.
*bitter, party of 1
*they’re
My phone is over heated. Even the charger becomes hot when plugged in. Please suggest ways to resolve it.
I have switched off all the softwares as described in your FAQ
Take it to the apple store. There may be a problem with the charger. Better safe than sorry. I waited too long and my phone died because there was a faulty connection for the charger.
This happens to me as well and it gets hot to where it burns when I touch it
I too face the same problem .. Even while charging and also d battery drains out in a short while .. Sometimes my phone gets really heated up and i have replaced its case with a new one that is more open .. Plse suggest affective solutions to this problem
My iphone 6 is new i got it from 4 months or less but it’s weird it gets extremely hot as if it boiling and all the apps are off i barely open too much things together. Event the charger gets screwed when i plug the iphone to get, about the battery it’s getting worst i charge it 4 times aday and it wasnt like that i dont use it 24/7 please i need help i feel that my iphone is goig to bomb someday
I started with my iPhone 6 plus today. It’s hanging a lot and it’s getting heated too! It’s a new set and it’s making me crazy! Is it possible that my iPhone is defective ??
I just got new I phone 6 plus. It’s a replacement phone. It is overheating. I can hold it but I can fell that it’s overheating. I don’t like spending hours on phone with Apple that’s why I don’t want to call them. If this problem will get to the point that it’s overwhelming than I will have to get new replacement phone AGAIN!
this iPhone 6 will not stay running for more than 5 minutes. when I cool it off in the fridge I can boot it up for around 5 minutes then it turns off or locks up and I have to hold the buttons to turn off.
I have a iPhone 6. The last few days I’ve been having a lot of problems with it. I will try to send a text and it makes the sent sound, but it doesn’t show up in my messages. My apps crash for no reason. I open them and it instantly crashes repetitively. I try restarting, but I know it’s not restarting right, I just cannot pin point what part is wrong. It’s like it doesn’t actually shut down. It goes black at shut off. (I did slide the thing at the top that says, “slide to shut down). Well when I try to turn it back on its like my phone was just locked. My fb messenger is messing up. If I try to send a picture, the pictures flash over and over again at the bottom of the screen so it won’t let me select one to send. When I click on camera roll in the messenger app to see if I can try to select a picture there, they are all black. Now my phone is overheating when out in the open and not used…. Don’t know what else to do….
Solution:
My brand new iPhone 6 was hot to th touch after getting it. At the same time my wife got an iPhone 6 plus and hers was fine.
Difference was my screen brightness was all the way and hers was at half. So go to settings and brightness and adjust the brightness down a bit. Worked for my phone.
even i’m experiencing the same problem. the phone gets hot when streaming videos for 20 mins and the charger too gets hot while charging and even the phone. any suggestions or explanation?
Hi
Just got a brand new two days old phone overheating
Please suggest
Regards
Pankaj Tripathi
The plug is hot when I was charging my iPhone 6
I have the same problem since I upgraded to IOS 8.4. I was not suffering from overheating while using previous IOS.
Same here
Same here.
I have an otter box phone case. When I’m charging I remove it and place my phone in a cool surface. It does help. When I’m done charging I put the case on and be in my way.
I know recently my iphone 6+ Overheats and run out of battery fast i am concern abut this issue.
My iphone 6 plus will be hot when i use 3g
I just got my new iPhone 6+ last June and sometime last month I noticed that its heating up even if it’s just in my bag or in my pocket. I had to turn it off just for it to cool down. What to do pls?? I don’t even have lots of apps installed and I always make sure not to have any idle apps running when not in use. Settings have been reset just a while ago and my phone still feels uncomfortably hot. Is this even normal?? Help. Tnx
Mine got so hot we thought it was going to catch on fire. We laid down on cold tile floor until it stopped. Now it is completely dead! 3 mph old iPhone 6 with ios8
my iphone 6 always over heats to the point its burning hot if i uses facebook my phone gets hot if i call people my phone over heats im just worried that the battery might pop because this is not normal what do i do
Hello from Finland. I’ve had my iPhone 6 for 8 months now and now it has suddenly generated heat like I was making video and the battery was draining really fast. I have original leather case but no problems before. I shut the phone using Home + Power and after that its working fine.
I also have odd problem with my Jawbone UP24 band. The app suddenly disappeared and when I installed the app again, it couldn’t pair anymore with the UP24. It’s working fine with iPad and iPhone’s Bluetooth seems working with iBeacon. These two problems started at the same time.
Can this be a virus or something?
My IPhone 6 plus has heated from time to time but yesterday the screen went blank and it was really hot. I had it in a wallet case (not an Apple one) so I took it out of there and it cooled down pretty quickly and returned to normal. Hours later I put it back in the case (which has a plastic shell to hold the device in addition to the outer wallet case) and it heated up again. I had Apple run a remote diagnosis…nothing found to be wrong.
Got my phone in December. Never had a problem with earlier versions and I’ve had the IPhone from Day 1. I will try the screensave and other tips. I don’t stream videos but I do use it for browsing the Internet.
Hello, how come u solve ur problem. I m facing same problem with my I phone 6.
My iPhone 6 is fine it doesn’t overheat, the problem is my charger the actual plug when it is on charge feels very hot, I am wondering if this is dangerous, can this start fires? Should I get a new plus because it is a USB I have it plugged into a an extension lead because I have broken so many iPhone chargers from them bending so I haven’t bent this one, I am just scared I case the overheating of the plug causes any damage at all, can you suggest anything?
my iPhone 6 is getting hot to touch it and the battery dying fast. I have to charge it several times a day and I hardly use it. All my apps are off and removed from the back scene and I also make sure they’re aren’t website pages open in the background. If I go to Apple I don’t want them to replace it with a refurbished phone since I bought this one brand new. Can you offer suggestions?
i bought i phone 6 128 GB 5-jan-2015 . after one month unfortunately its full in water and i give it apple center , the said it water damage and i have to pay 1249 dhs than the will give new i pay . the give the new phone. but its coming too hot. especially when im using Facebook and video calling.
before replaced it was not like that.
please suggest me what can i do now
-IPhone 6+ iOS 8.4.1 (getting really hot!)
-Bought Apple Watch v1.0.1 (paired to the 6+)
-updated phone to iOS 8.4.1 (because i wasnt able to put playlists on phone-still didnt help)
Dismissed a call on the phone by using watch dismiss call feature. After that phone was super hot- turned it off to clear condition.
Tried to reproduce – got warm but not as hit as the first time.
I was experiencing the same thing with my phone. It started with the IOS 8.1 upgrade for me. I would shut down the phone just to cool the phone. After dealing with this for a few months, Last week I had had enough. I resetted the phone back to factory default and set up my phone, and then restored the back up. That seemed to have fix the issue. At least I thought. The following day it began over heating. I took it to the Apple Store and after then running the diagnostic they said they couldn’t find anything because I had erased the phone. That is a lie because the phone ran hot prior to entering the Apple Store. I truly believe there is a defect in the ios8.1 coding. because They swamped my phone with a new phone and it still overheats. I’m on a quest to find out the actual cause and when I do I’ll post it!
I’ve had my iPhone 6+ for six months and it just started overheating since I synced to iCloud photos. Never had a problem before. It gets soo hot that I need to remove the case and turn it off to cool it down. It is currently generating excessive heat to hold it and heats up in a matter of minutes with most applications but specially with photos from cloud. Anyone know possible causes ?
I had this problem and it has now resulted to me no longer having an Iphone 6 as its completely died I’ve tried several ways to turn the phone on including holding my home and lock button together. I also tried connecting it to iTunes and it won’t even recognise my device the phones that dead but my battery was on 68%. I rang my network provider and they said to contact apple them self’s which is what I have done. They are saying its a thing called internal software fault.
Same issues here! I phone 6 running ok until a couple of weeks ago. Started with battery getting drained super fast , now overheating to the point it is unconfortable holding it. Also noticed charger gets very hot! Dissapointed:(
my iphone 6 plus get hot even if it in my pocket it also drain fast I bourght a back-up battry pack and that drain fast my iphone get hot to the point that I can feel the coming throught my pocket and help
my iphone 6 plus get hot even if it in my pocket it also drain fast I bourght a back-up battry pack and that drain fast my iphone get hot to the point that I can feel the heat coming throught my pocket and help
I’m seeing ALOT of questions, but NO answers. This is disappointing.. Anyone ever find out what it was?!?
I have had my iPhone 6 for 5 months now and it dose overheat when charging and takes around 20 minutes to cool down when unplugged it is not the cable or plug as they do not heat up it is the phone itself mainly at the top and sides. I haven’t noticed any changes in Temperature when using the phone unles it is constant use for hours lol (I’d guess normal) and yes the battery life is shocking on a 100% charge I get around 10 hours of life less if using, but agen typical for the iPhone I’m not surprised by this my concern and worry is with the heat the phone get when on charge any advice please it is not insured or on contract :/
My iphone 6 is getting very hot. And also it is consuming very much battery when i turn on mobile data. Please help me out what to do.
My iPhone is overheating when it is using every kind of apps or hardware type of signalizing to another place, why is that?
I read on a forum that it might be something that has been using over 35-40% in background usage that causes the case, but no…. it is something different… So I am wondering very much what is causing it… But I might investigate this problem, this is new and I might be the first user to experience something like this…. even thou, I will post what I find out… so far it is not the battery usage percentage that is the case, it is when I launch every app on the phone! so….. either way, I will try to recover the entire phone or something… let me know if you guys know something, it does this if I have a sim card in or out… Bluetooth or wifi on or off…. so what is causing this?
But as I said… This will go to investigation till I find the source!
I am very sad. My iPhone 6 Plus just died last night apparently of overheat. I left it charging as usual after midnight but at 6am there was no vital sign on it.
Any tips to revive it are more than appreciated.
My iPhone 6 I got a month ago gets very hot fast. And it charges slowly its charges 10 minutes to go up to 10%. This happens ever since I got the new iOS update 9.3.2 I’m really confused…. It’s at the point where I can’t hold it in my hand and, it’s summer …..
i mistakenly left my iPhone 6s under my mac book and it went of overheated, i tried restarting it and it comes on and says ‘iPhone needs to cool down before use ‘ and then it goes of …. pleae help what should i do ?
I’ve had my iPhone 6 for about a year with no problems. Got to work yesterday and was shocked when I grabbed my phone and it was extremely hot. I turned it on and the power was down to 70% ; which was disconcerning being when I left the house it was fully charged. By my first break it was at 30 so I turned if off, took the case off and put it in a cool place. When I checked it later before lunch the battery was dead but was still warm. I went straight to the Apple Store waited (and waited) for the associate and explained what happened. She took my phone in the back and came back about 5 minutes later saying it looked like the phone display had went out and that it powered up when she plugged it in in the back. When I asked how that was possible since the battery was dead (I did check by turning the vibrate on and off to see if it was still running) and if she could show me, she somewhat avoided the question and said they could TRY to recalibrate it to see if it would fix the phone display for about 130 but there wasn’t anything they could do if it didn’t work (mumbling something about being a manufacturer problem) and would probably need to buy a new phone. It didn’t feel right after leaving the store and after reading the problems other peeps are having am feeling angry and disappointed about the whole thing. Is there anyone out here there whose been able to get their dead battery charged enough to try these suggestions?..