Several readers notice that their Safari bookmarks disappear, often after an update. Users also report that Safari bookmarks do not appear to be syncing properly with iCloud connected devices, including computers.
- 1 Safari Bookmarks Disappear: Before You Troubleshoot
- 2 How-To Fix Safari Bookmarks Disappear-ing Act
- 3 Restart Your Device
- 4 Other Troubleshooting Tips
- 5 How-To Recover Deleted Safari Bookmarks
- 6 Bookmarks Not Displaying in the correct order?
- 7 How To Export Bookmarks for Safekeeping
Safari Bookmarks Disappear: Before You Troubleshoot
If you’ve suddenly lost your bookmarks, or your bookmarks are not syncing, try closing the Safari app.
Close Safari before you troubleshoot
- Double-click the Home button or swipe up the Home Gesture Bar to see your most recently used apps
- Swipe right or left to find your Safari app’s preview
- Swipe up on Safari’s preview to close
How-To Fix Safari Bookmarks Disappear-ing Act
Check your Date&Time and ensure that the settings on your device are correct. Preferably, set your iDevice to Automatically. Go to Settings > General > Date&Time > Set Automatically. If it’s already toggled on, toggle it off, wait 20 seconds, and toggle it back on.
If you are running iOS 9 and higher
- Double press the home button or swipe up the Home Gesture Bar
- The apps recently used and running actively show up on your main screen as different pages
- Swipe back and forth to locate Safari sessions and then swipe upward
- That closes the active safari session on your iPhone or iPad
- Next tap the home button
- Tap on the Safari icon and let it restart
To do so on iOS 8 and below
- Double press the home button
- Recently used apps appear on the bottom of your screen
- Locate the Safari icon (scroll right by swiping if you don’t see it). This display a list of apps running in the background on your iPad/iPhone
- Tap and hold the Safari icon until it wiggles
- Tap the red minus sign
- Click home button
- Tap the Safari icon and restart Safari
Now, if you connect to iCloud with your iDevices, this reader tip is for you! One of our readers, Corinne tried a simple and straightforward solution when she discovered her bookmarks left the scene. Check your iCloud Settings by going to Settings > Apple ID Profile > iCloud and ensure that Safari is turned ON. Corinne toggled Safari back on. And voila, it worked and all her bookmarks reappeared.
If your Safari is already toggled ON, try toggling it OFF. A message appears asking what to do with your synced iCloud Safari data, select “Delete from My iPhone.” Then wait 20-30 seconds and toggle Safari back ON. Tap “Merge” at the message “your Safari data merges with iCloud.”
Restart Your Device
Try restarting your device by powering off, waiting 10-20 seconds, and powering back up. If that doesn’t do the trick, try a forced restart by holding both the power and home (or volume down) buttons at the same time and keep holding until you see the Apple logo on-screen. Only then should you release those two buttons.
Other Troubleshooting Tips
- Create an iCloud Backup
- Settings > Apple ID Profile > iCloud > Backup > Back Up Now
- Sign out of iCloud
- Scroll Down to screen bottom and tap Sign Out
- Select “Delete from My iPhone” for next two messages. This temporarily removes iCloud data–it restores when you sign back into iCloud
- Enter your Apple ID password to turn off Find My iPhone
- iCloud now Signs you OUT
- Restart your iPhone
- Press and hold the Sleep/Wake button until the red slider appears
- Drag the slider to turn your device completely off
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo
- Sign back IN to iCloud
- Return to Settings > Apple ID Profile > iCloud
- Tap Sign In
- Enter Apple ID and password
- Customize what you want iCloud to sync
- After signing out and back in, iCloud returns to its defaults
- Make sure Backup and Find My iPhone are ON
Sometimes, this simple restart of the app fixes your missing bookmarks. However, if you accidentally delete your bookmarks from one of your iDevices, recovery is still possible from your iCloud account. Please read on to find out how to do so.
How-To Recover Deleted Safari Bookmarks
This happens to many of us, especially when we have multiple iDevices. We see many instances when your kid(s) playing on your iPad or iPhone accidentally deletes all your saved Safari bookmarks. Or you might accidentally delete the bookmarks on your iPhone or iPad. This is where the recovery from iCloud comes in handy.
Assuming that both your iPhone and iPad are connected to your iCloud account, you can easily re-sync the bookmarks and recover them back onto your iDevice.
Let’s say that your bookmarks were lost on your iPad. In that case, simply go to Settings >Apple ID Profile > iCloud. Turn the Safari setting to OFF on your iPad AND iPhone. Please make sure that you are using the same Apple ID on both the devices.
Next, turn Safari back on your iPhone and then on your iPad. iCloud automatically syncs your Safari bookmarks onto your iPad. This process does take some time depending on your number of bookmarks and your WiFi signal. Give it about 30 minutes or so and you should see all your bookmarks return to your iPad.
Visit iCloud’s Website to Recover Missing Bookmarks
If you need to access a bookmark that you can’t find or that you deleted within the last 30 days, visit iCloud.com on your computer or with Desktop Mode on an iDevice to try and recover those bookmarks. Once on the iCloud website, click Settings, and under Advanced, click Restore Bookmarks.
Bookmarks Not Displaying in the correct order?
If your bookmarks aren’t displaying in the same order across all of your devices, check the number of bookmarks in the folder. If your folder contains more than 500 bookmarks, the order of bookmarks might not be the same on all devices.
How To Export Bookmarks for Safekeeping
If you are able to recover your bookmarks, it’s a good idea to export your Safari bookmarks just in case something happens in the future. That way, recovery is easy! This process does require a Mac that you sync with the same Apple ID.
How-To Export a copy of your Safari bookmarks on your Mac
- Choose File > Export Bookmarks
- Select a location where you want to export the file, then click Save
- The file’s default name is Safari Bookmarks.html but you can change it if desired