Is your iPhone, iPad, or iPod asking for a passcode after updating, but you never set one up? Maybe you followed a “set it and forget it” strategy the last time you updated your iDevice. Or your child, grandmother, friends, or any number of loved ones upgraded to the latest version of iOS and all of a sudden it’s asking for a six-digit (or in some cases a four-digit) device security code to unlock the iDevice.
And now you just cannot get past this screen.
If you or your loved one never had an iPhone passcode, forgot the passcode, entered the wrong passcode six times in a row, or for any number of other reasons find yourself locked out with your iDevice disabled, there are a couple of things to try before we hit the recovery and restore options.
If your device is asking for a Screen Time passcode that you never set-up or don’t remember, please check out this article on Screen Time passcodes.
Contents
- Quick Tips
- Never Set-Up an iPhone Passcode, Try This First!
- If Nothing Worked Thus Far
- Is a Previous Backup is Available?
- Recover Your iDevice
- Recover With iTunes or Finder
- Recover with iCloud
- Nothing Works, Now What???
- Always Remember to Backup
- Turning Passcode On AND OFF
- A Final Word
Quick Tips 
Follow These Quick Tips To Help When Your iPhone Asks for a Passcode You Don’t Know or Can’t Remember
- Try entering the default settings of 1234 or 123456 (readers also report using 0000/000000, 8888/888888, or multiples of a single number)
- Restore your device to a backup before the device asked for the passcode
- Use iTunes Recovery Mode
Related Articles
- Easily export your passwords from iCloud Keychain with this script
- Forgot iPhone or iPad Passcode? How To Reset It!
- How-To Reset Apple Watch Passcode
- Reset Your Screen Time Passcode
Never Set-Up an iPhone Passcode, Try This First!
If you never set-up a passcode, some readers report that typing in “1234” for a four-digit passcode request or “123456” for a six-digit passcode request worked for them. So try this out first–it just may work for you! Some readers report using 0000 or 8888–or multiple of any single number (for example. 5555.)
Apparently, the restriction code is set by the latest iOS update. When asked, enter in restriction code 123456 for six-digit requests and 1234 for four-digit requests–it appears these are the default settings.
Then make sure you reset the iPhone passcode to something else and take note of that passcode. A reader reported that she tried this on two devices and it worked for her. We have not been able to verify this, but it’s worth a try!
If Nothing Worked Thus Far
If you tried and failed, the only current way to salvage your iDevice is a full erase using iOS Recovery Mode. I’m so sorry to report this news.
If you don’t know the device’s passcode and none of the suggested passcodes work, you have to restore the iPhone, iPad, or iPod to remove it. Ideally, you have a backup available on iCloud or through iTunes
Unfortunately, whether you set a passcode or didn’t set one if your device needs you to enter a correct passcode in order to unlock, there is nothing that you can do now other than to erase it in order to remove the passcode. If you don’t have a backup, you do indeed lose everything on the device, including your photos, messages, music, and other data.
Is a Previous Backup is Available?
Hopefully, you made a backup via iTunes/Finder or iCloud before the update or forgotten passcode. If you didn’t make a backup before you forgot your passcode, there isn’t a way to save the data on your device.
If you have a backup, restore the iDevice using that backup on iTunes, Finder, or iCloud.
Once you restore your backup, make sure you set up a new six-digit iPhone passcode, so future updates go smoothly.
What if There is No Backup?
If you do not have a backup or didn’t make a backup before you forgot your device passcode, you need to restore the iPhone as New to remove the iPhone security passcode.
Sadly, at this point, there isn’t any way to save your iDevice’s data, including photos, videos, texts, and other personal files.
At this stage, when you erase your device, the process deletes all of your data and settings. When you see the options to restore as new or from a backup, be sure to choose New. And make sure you set up a new six-digit iPhone passcode, so you don’t run into this problem on the next update.
Recover Your iDevice
First, you need to erase your iDevice. How you erase depends on where your backup (if applicable) is located.
Before you begin, locate your backup. Please refer to these articles if you need assistance locating your backups.
Locate iDevice Backups
- How to Find iTunes Backup on Windows & Mac
- How to restore iOS devices from older (archived) iTunes backups
Recover With iTunes or Finder
If you synced and backed up with iTunes (macOS Mojave and below and Windows) or Finder (macOS Catalina and above) OR if you do not have a backup available before the update or forgotten passcode, use your computer’s recovery mode through Finder or iTunes.
Make sure you connect your device to your computer using the original cable that came with the device or an MFI (Made for iPhone/iPad/iPod) certified cable
Using iTunes or Finder Recovery Mode
- Disconnect your iDevice to your computer
- Close iTunes if it’s open
- Check for an update for your macOS for Finder and iTunes on Windows or macOS Mojave and below
- Restart your device to recovery mode (do not connect your device until you turn off the device)
- iPad with Face ID, iPhone 8 or later: Press and hold the Side/Top button and one of the volume buttons until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Side/Top button. Keep holding the Side/Top button until you see the recovery-mode screen.
- iPhone 7 and iPhone 7 Plus and iPod touch 7th generation: Press and hold the Side/Top button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Volume down button. Keep holding the Volume down button until you see the recovery-mode screen.
- iPhone 6s or earlier, iPod touch 6th generation or earlier, or iPad with Home button: Press and hold the Side/Top button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery-mode screen.
- Don’t let go when you see the Apple logo and keep holding until you see the recovery mode screen
Recovery Mode looks different depending on the version of iOS or iPadOS on your device. - Wait for Finder or iTunes to “see” your device
- On your computer in Finder or iTunes, wait for the on-screen message “there is a problem with the (device) that requires it to be updated or restored”
You should see this message in iTunes or Finder when your device is in recovery mode. - Choose Restore
- Restoring your device deletes all of your data and settings, including the passcode and then recovers your data via a backup
- Restore also updates your device to the latest available version of iOS and iPadOS
- When you restore, you need a backup from before you forgot your device’s passcode to recover your data. If no backup is available, you lose your device’s data
- Tap Restore and Update to confirm you want to go ahead and restore your device
verify you want iTunes or Finder to restore your device and update it to the latest available iOS or iPadOS version - If this process takes more than 15 minutes and/or your device exits the recovery mode screen, let the download finish, then repeat these steps starting at step 4
- Once the Restore finishes, set-up initiates with the “Hello” screen
Follow the instructions on your iPad to complete the setup. - Follow the on-screen instructions to set-up the device
- Make sure you set-up a six-digit device passcode
- Write this down to remember or store it elsewhere for safekeeping
- Once the passcode is set-up, if available restore your data from your computer’s iTunes or Finder backup or your iCloud backup
- To restore from an encrypted backup, you must enter your password
- Keep your device connected to WiFi and the computer during the restore process so everything gets downloaded to your device including content stored in iCloud (Photos, Music, etc.)
- If no backup is available, set-up as NEW
Keep your device plugged into the computer and be patient!
Take note that this is a long process and may even take a couple of hours or more to complete.
Yes, it’s painful, but it is also necessary to prevent someone else from working around the security settings–like if you lost your iPhone.
Recover with iCloud
If signed into iCloud and Find My iPhone is ON, use iCloud. Make sure you are connected to power AND a WiFi (preferred) or cellular network.
Using iCloud
- From another iDevice or computer, go to iCloud’s Find My site
- Learn how to sign onto icloud.com from an iPad or iPhone
- Sign in with your Apple ID and password
- Click Find iPhone
- Select the iDevice you want to erase
- Click Erase to erase that iDevice and its passcode
- Once finished, set-up initiates with the “Hello” screen
- Follow the on-screen instructions
- Make sure you set-up a six-digit passcode
- Write this down to remember
- Once the passcode is set-up, restore your data from your iCloud backup
- Make sure to choose a backup made before the update or forgotten passcode
- If no backup is available, set-up as NEW
Check out this article for more information on restoring your iDevices via iCloud.
Once you set up your iDevice as new, you then sync your iPhone back to your iTunes and App store accounts
Linking to these places returns all your purchased music, apps, videos and any other content synced with iCloud, Finder, or iTunes.
Any content that you stored only on the iDevice and did not sync with iTunes or iCloud is lost during this process.
Take note that this is a long process and may even take a couple of hours or more to complete.
Yes, it’s painful, but it is also necessary to prevent someone else from working around the security settings–like if you lost your iPhone.
After your restore is complete, set up your new six-digit iPhone passcode. And make a note of this passcode to avoid this situation in the future.
Nothing Works, Now What???
If none of these options work or are available to you, try recovering in DFU Mode—this must be done via iTunes. Check out our comprehensive article on DFU and Recovery Mode.
Always Remember to Backup
We really hope a backup was available, so you didn’t lose any of your data and precious personal information, photos, texts, videos, etc.
If you are one of the unlucky few who did not have a backup available or a suitable backup made before the update or forgotten passcode, please remember to always backup.
Turning on iCloud is the easiest way, requiring no work just an internet connection and power.
For more information on how to backup and where check out our comprehensive article on backing up all your iOS data!
Turning Passcode On AND OFF
Okay, you know that we really, really recommend having your passcode ON. Remember that your passcode is on your iDevice to help protect your data. But just in case, for whatever reason, you need to turn your passcode off, here’s how you do it.
Passcode OFF
- Go to Settings > Touch ID / Face ID & Passcode
- On devices without Touch ID/Face ID, go to Settings > Passcode
- Enter your passcode if requested
- Scroll down to “Turn Passcode Off” and Tap
- A message confirms appears confirming your request to turn passcode lock off
- Tap “Turn Off”
- Enter your passcode to verify the request
Once your passcode is off, when you press the Home Button to unlock your iPhone, the lock screen no longer asks you to enter in your passcode before unlocking your iDevice.
If Turn Off Passcode is Greyed Out
Check if you have a profile in effect that requires a passcode. Look under Settings > General > Profile
If there’s a profile you don’t need or use anymore, then delete it. You need to enter your passcode several more times. After doing these steps, you should find Turn Passcode Off is no longer greyed out.
You still need a passcode for the following:
- Turn on or restart your iDevice
- Update iOS
- Erase your iDevice
- View or change passcode settings
- Install iOS Configuration profiles
Change Passcode
Changing your passcode is also easy.
- Go to Settings > Touch ID / Face ID & Passcode
- On devices without Touch ID/Face ID, go to Settings > Passcode
- Enter your passcode if requested and then scroll down to Change Passcode
it’s easy to change your iPhone or iPad passcode in Settings - Enter your old passcode and then enter a new six-digit passcode.
- Or tap Passcode Options to switch to a four-digit numeric code, a custom numeric code, or a custom alphanumeric code.
If an alert says to change your passcode or you can’t adjust your passcode settings
Configuration profiles and email accounts using Microsoft Exchange often have passcode policies that cause issues such as:
- You can’t turn off your passcode
- Your passcode settings are unavailable, gray, or dimmed
- You see an alert about a Passcode Requirement.
- For example, you see a message that you must change your iPhone unlock passcode within 60 minutes
For these common Microsoft Exchange problems contact your company’s IT administrator for help.
If you don’t use a configuration profile or Microsoft Exchange account or if your device is personally owned, make sure you update your iDevice to the latest iOS.
And if that doesn’t solve your problems, it’s time to call Apple Support or visit a nearby Apple Store for assistance.
A Final Word
There are a number of reasons why you choose to turn your iDevice’s passcode OFF. Say, for example, the iDevice is your (very young) child’s iPad or maybe your elderly father or grandfather’s iPhone–and it’s just plain easier not to have a passcode getting in the way.
We understand that there are times when turning the passcode off just makes the most sense based on use, efficiency, and perhaps a bit of your sanity!
Passcodes are there to help protect data and protect who is actually using the iDevice. If your device supports Touch ID/Face ID, try this out and see if your child, parent, grandparent, or whoever can comfortably use Touch ID/Face ID.
If not, before you consider turning passcode off, make sure any personal and private information such as credit and debit card numbers, saved passwords for Safari, and any other important data is removed from the iDevice.
Another option is to lock your iDevice into Kids Mode. This allows your children (or anyone else in the family) access to a single app (like a game, Netflix, or a reading app.)
You could also turn on Restrictions or if using iOS 12 and above, use Screen Time to set up restrictions and limits.
So your loved one still gets the experience, and you get peace of mind that your personal data and credit card information is protected. It’s a win-win especially for those of us with toddlers (personal experience here folks!)

For most of her professional life, Amanda Elizabeth (Liz for short) trained all sorts of folks on how to use media as a tool to tell their own unique stories. She knows a thing or two about teaching others and creating how-to guides!
Her clients include Edutopia, Scribe Video Center, Third Path Institute, Bracket, The Philadelphia Museum of Art, and the Big Picture Alliance.
Elizabeth received her Master of Fine Arts degree in media making from Temple University, where she also taught undergrads as an adjunct faculty member in their department of Film and Media Arts.
Please I bought a iPhone 7plus and it’s like the phone was bypassed before and the current version is 12.2 which won’t allow me to do something things so I want to upgrade the phone to enable me to do something please I want to know if the phone will not lock to the old user iCloud account. Thanks I will really appreciate your help
Great! i used to bypass the passcode with Joyoshare iPasscode Unlocker,it need to connect the pc, i will save a lot of time if i see you article before, but it’s not too late.
Thank you so much!
Thank you. My phone randomly reset to a 6 digit passcode. The 123456 trick worked for my phone. it was fine then 10 min later it asked for a 6 digit code when it had always been a 4 digit code before. Thanks.
The 123456 thing worked for my MiL’s iPhone 11. I set her up with a 4 digit passcode and when it restarted after the iOS update, it was looking for six digits, not four.
I did the process find phone with iCloud. It says ready to erase when connected to internet. Can’t connect to internet with locked iPhone 8plus ad none of the codes worked. Each time I try a code it disables phone for a hour states try again. How to proceed have tried all suggestions for two days now.
So my ipad had 6 digit code number and I update my ipad to 13.6.1 and now when it is finish it ask me for a 4 digit code number which confuses me since I never set up a 4 digit code number. I try the 1234 password but it did not work. Can anyone help me ?
Your comment that granddad might make peace with using TouchID/FaceID instead of Pass Code is misleading. Remember that you will still need to be the adult with the pass code once every 6 1/2 days to keep the biometric feature working for another week (as well as after reboots, etc.).
I restored my iPhone XS Max on 5/26/2020 because I locked myself out & disabled my phone. After I restored my phone I keep getting a message stating that I need to put my old password in but I do not know it !!
After I SO update I cannot update my apple account??
It happened to my wife last weekend, she was using the phone and suddenly it shuts off, when it restarted it was passcode lock.
We used the 123456, 000000, 888888 and nothing.
We went to apple and they ”never had this report” unfortunately i do not have ICloud and worst i had pictures of my last family trip that I specially bought this iphone for.
I want to sue apple because they dont want to help to recover these priceless moments in my phone, who can help?
OMG… i thought i was losing my mind when my phone suddenly requested a 6-digit pass code. especially since i’m pretty sure i never set one. the 1-2-3-4-5-6 trick worked. thank you for taking the time to share your knowledge!
Hi Marie,
Awesome. Thanks for letting us know this still works with iOS 13 and iPadOS versions.
Glad it worked for you–what a relief!
Hello. It really was a bad idea from Apple to force passcode “on” with ios 13 updates.
In my case, I turned it “off” months ago because of home and family use.
When ios 13 was introduced, my iPad required a passcode, which did not exist in my case.
I have no other option than to delete and set up my iPad as new, which did take some time.
Luckily I had a backup available.
Thumb down for Apple, and I will absolutely consider not buying Apple as my next device.
I was trying to Turn Passcode Off on an old iPhone that I only use as an alarm clock and for playing music but the option failed every time (it didn’t produce an error the phone just kept on requiring the code).
The suggestion here to clear website data made the difference, I had already emptied the Wallet and once I used the Safari Clear Website History & Data option only then would the Turn Passcode Off option finally work.
I didn’t use a passcode on my previous phone, got a new phone and just performed a system update, which then asked me for the passcode on my previous phone.
Entering 123456, as suggested here, worked!
Just wanted to put that out there for anyone else to give it a try.
I just updated to the iOS 12.3.1 and I did not have my passcode set.
Now after the update, my phone is asking for a passcode and nothing is working.
I’ve tried the defaults of 123456 and 000000 and the passcode that I was using prior and it will not unlock…
HI Lesley,
First, force restart your device and see if that works.
How to force restart
* On an iPad with no Home Button and iPhones 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side/Top/Power button until the device restarts.
* On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
* On an iPhone 6s and earlier, iPad with a Home Button, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.
Do you backup regularly using iTunes or iCloud?
If you are sure you never set-up a passcode, try restoring from an older backup and see if you can get past that passcode lock.
1. Open iTunes
2. Disconnect your device from the computer
3. Follow these device-specific instructions:
iPad with no home button or iPhone X or later, and iPhone 8 and iPhone 8 Plus:
Press and hold the Side/Top/Power button and one of the volume buttons until the power off slider appears.
Drag the slider to turn off your device.
Connect your device to your computer while holding the Side/Top/Power button.
Keep holding the Side button until you see the recovery mode screen.
iPhone 7, iPhone 7 Plus, and iPod touch (7th generation):
Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Volume down button. Keep holding the Volume down button until you see the recovery mode screen.
iPhone 6s or earlier, iPod touch (6th generation or earlier), or iPad with Home button:
Press and hold the Side/Top/Power button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery-mode screen.
4. In iTunes, when you see the message to Restore or Update, choose Restore.
5. iTunes downloads the iOS software. If this takes more than 15 minutes, your device exits recovery mode and you need to repeat steps 2-4.
6. Wait for the process to finish. Then set up your device and connect to that backup
Hope this works for you!
The ‘Recover w/ iTunes’ section should have the very first step as being turn off the phone.
It is not clear in your instructions or not mentioned at all that the phone has to be off to be able to go into recovery mode.
It also isn’t clear that the recovery option populates and is displayed on your laptop and not the cell phone.
I appreciate the instructions but had to watch youtube videos, in the end, to figure out how to do this.
Hi Tara,
Thank you for providing this feedback. We’re sorry that it wasn’t clear and are updating the article so it’s easier to follow.
Thanks for the suggestions! We appreciate it.
Liz
I do not believe the* (asterisk) is being recognized by other apps as an asterisk. As a result I am unable to login to multiple separate apps where I use an asterisk in my user I’d or psd.
Love iOS 12.2 (not)
So my mom just bought an iPhone 8 from someone on the interned and it was supposedly factory reset. Well she go it and it IS factory reset, the screen shown the new startup for a new phone like it’s supposed to, but if you attempt to interact with it, it pulls up a lock screen showing that a 6 digit password isn’t required. Why is it like this and how can we fix it?
Hi Wicked,
I’m not sure if it’s a typo or not, but is the phone asking for a device passcode?
If so, try connecting the iPhone 8 to iTunes and erase the device from there.
Connect your iOS device to your computer and open iTunes.
While your device is connected, force restart it
For an iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.
recovery mode
When you see the option to Restore or Update, choose Restore.
iTunes downloads software for your device.
Wait for the process to finish. Then set up your device
If this takes more than 15 minutes, your device exits recovery mode and you need to repeat
How do I find my pass code if it will not let me go any further?
Hi Ray,
Where are you getting stuck (i.e. will not let you fo any further?)
On the surface, it sounds like you need your Apple ID password rather than the device’s passcode. But I am making some assumptions here which may be incorrect.
Please let us know exactly where you get stuck and if there is any message on screen.
Thanks,
Liz
Hello! Thank you for your article. My autistic child went off to school yesterday with an ipad that we use without a passcode and came home with a locked Ipad as a result of the latest iOS update. I tried the 123456 (default??) code and was sooooo grateful that it worked. This saved us!!
Hi Cynthia,
Whew! Glad that suggestion helped with your iPad. And thank you for sharing your story with us–it’s good to know that default code works still.
Sam
Do these instructions work equally for IPAD PRO?
Hi Julio,
Yes, they should work for any iDevice.
All you have to do is go to Settings, Touch ID & Passcode, then “Turn Passcode off”
what exactly do you not understand by “locked out by a passcode I never set”???? I can’t go to settings when I can’t get into my phone in teh first place.
HOW CAN IPHONE DO THIS TO ITS CUSTOMERS??? THEY NEVER SAID I MUST SET A PASSCODE. NOW MY IPHONE 7 HAS ME COMPLETELY LOCKED OUT. EVERYTHING HAS TO BE ERASED.
Totally worked. Thanks!!!!!! Entered 1234 as the passcode and was finally able to do what i wanted.
Hi Dana,
That’s awesome! Thanks for sharing.
Liz
SIR
DURING IOS UPDATE WAS COMPLETED THEN I CLOUD ID ASKED BUT I CLOUD DONT’T REMEMBER THEN PROSESS FOLLOW AS PER DISPLY ON SCREEN BUT WHEN PASSCODE ASKED THE I WROTE MY PASSCODE BUT NOTHING PROCESS.NETWORK CONNECTION WAS OK. BUT DON’T START. NOTHING PROCESS .
PLEASE SUGGEST WHAT CAN I DO?
I value the knowledge on your website. Thanks!
Just used 1234 passcode for updated iPad that did not previously have one and it worked without losing my data. THANK YOU!
Don,
Yeah! Glad these tips helped you.
Liz
After a recent update it asked me for a PIN that can be sent to me by text (except I can’t see text because I couldn’t get pass this screen). I hit the back button and realized that in the first screen of the update there’s “Skip This Step” option. I hit that and I was able to bypass all the steps.
Ever since though, the phone keeps “reminding me” that I need to update “my Wallet” and enter to save my credit card in the iCloud. Is this a new thing? Does it sound normal? I’ve never saved my cc in the iCloud (other than in iTunes) and I don’t really want to, but I keep getting reminders “to complete the update” I should do this.
Hi Helena,
Wallet keeps track of your credit, debit, and prepaid cards, store cards, boarding passes, movie tickets, coupons, rewards cards, and more in one place on your Apple iDevices. And for folks with iPhone 6 and above, Apple Wallet lets you add credit, debit, and prepaid cards to Wallet to pay for purchases using Apple Pay. So it’s great for folks that want AND use this feature.
But for others, like you, it is really annoying! That periodic notification from the Wallet App to add a credit card drive so of us nuts!
This is normal for those that want the feature, but if you don’t, here’s some steps:
1) Disable Wallet Notifications in Settings > Notifications
2) Go to Settings > Apple ID Profile (at the top of iOS 10.3) > iCloud > Toggle OFF Wallet
3) Go to Settings > Wallet & Apple Pay > Toggle OFF Double-Click Home Button
Hopefully this will end these annoying messages.
Keep us posted,
SK
Thanks for publishing this – easy to understand and best of all it works….
Hi David,
Cool beans and yippee! Thanks for letting us know.
Cheers,
Liz
pinfinder recovers the restrictions passcode (the one used to limit what kids can do with the phone, such as make in-app purchases), not the passcode used to unlock the phone itself.
Forgetting the restrictions passcode is pretty easy to do as you don’t tend to enter it often, which is why so many people find pinfinder useful, but if you’re completely locked out of your phone as you can’t remember the lock-screen passcode, then unfortunately pinfinder can’t help you as, by design, that lock-screen passcode is very secure on modern iPhones.
Gareth (author of pinfinder)
I set up touch id passcode just for when I’d need it for Apple Pay or itunes but it ended up being for all my phone so I turned OFF touch id and yet my phone is STILL making me have to enter a password any time I’m needing to unlock the screen. I do NOT want screen lock.
HOW can I get around this? You mentioned the new update to 10iOS forces you to but you also mention you can turn it off.
Can you PLEASE advise HOW to turn it off???
I’ve tried turning off touch id completely and in the normal way from before but its still making me have to enter a passcode.
I appreciate your help!
Hi Lynn,
Yes, turning off passcode is available but not recommended. When you turn off passcode, anyone with access to your iPhone or other iDevice is able to access all your data, including any secure info (such as credit card numbers and saved internet passwords.) So if you are sure, go to Settings>Touch ID & Passcode and scroll down to Turn Passcode Off. A message appears ensuring you indeed want to turn off passcode lock. Tap Turn Off.
Remember to set a passcode before you update to any new version of iOS, including the small updates. These may ask you for a passcode and if you don’t have one, it’s a lot of additional trouble.
Good luck!
Cheers,
Liz
This is the only site that had enough information ,presented clearly and completely to allow me to fix the non responsive screen on my phone. Many thanks
James
Thanks for the feedback James. We are glad this helped you!
Liz