Several users have reported that they are unable to connect to the iTunes and/or App Store. They are getting “Cannot Connect to iTunes Store” errors preventing them from buying, downloading and updating their apps.
Fix:
There may be many reasons for this problem. For instance, you may have an internet connection issues or Apple servers may be having problems. However you may also be victim of a known bug. To resolve this bug, simply tap Settings>General>Date and Time. Set the date ahead to some time in the future. Then try to connect iTunes or App Store again.
Afraid I’m one of the sad ones stuck with a passbook that just will not work.
Changing the date etc did nothing but kill a couple of minutes of an afternoon shift. 🙁
Tried this over and over on iPhone 5 passbook still does not connect
Tried changing the time/date and that did nothing! So frustrated with Apple right now!!
Really Apple!!?? Tried it like 10 million times….no luck, super frustrating!!
Really Apple!? Tried it like 10 million times, no luck, super frustrating!
Thank you that worked!!!
Tried playing aroud with it, switches the year all the way to 2019…and for some reason that worked. (Sidenote: I also had a wifi connection whereas the other times I was using 4G, not sure if that made a difference.) *** changing the date also turns off ur FaceTime and iMessage… Be sure to turn these back on when finished
Thank you! setting it to 2013 didn’t work but setting it to 2019 worked the first time.
It works!!
OHMIZZ seems to have solved the problem using the instructions given, but others have failed
I am one of those. It is really frustrating. There must be more simple solution. I am a layman
I have been trying to update my apps.I recently switched cable companies.I updated my new email address to apple from my home computer.When I use my IPad,it still list my old email address as my apple ID.If you respond to this comment,do not send email to ICLOUD,it still uses my old email.My new email is moliver22@sccoast.net.My old email was moliver22@sc.rr.com.If you help me in anyway,it will be greatly appreciated
This works, I tried an tried setting only one year ahead then put my date to 2020 and followed same instruction.. Worked I can explain further if you email me
After you set the date ahead do you then set it back? and how long do you have to wait?
Thanks for any replies.
Dan
Hi
Been trying my iphone 5 apps but nothing happens. i tried chenging dates many times still nothing happens. Please help.
Ricky.
This worked, any idea when Apple will fix the bug? This is very Non-Apple to have to make your calendar not working to get itunes to work. Come on guys… Steve Jobs is watching you!
Did not work. Sadly, in the post Jobs era Apple is quickly heading towards mediocrity again. Time to short the stock???
None of this worked. Running iOS 6 on iPhone 5. Not only will iTunes not open, but I am
Unable to playback any song I’ve purchased prior from iTunes. Looks like apple doesn’t want me buying stuff from iTunes!
No go here in NZ. One of the few luxuries I have and this won’t let other apps update, even the crucial earthquake ones! Dissapointed.
Not working for me
Changed the date several times and tried connecting to the App Store and still no go, yet I can use my phone as a hot spot for my laptop and connect through iTunes on the laptop but it won’t work on my iphone 5.
Still not working
Yes me too….. I tunes and app store will no longer open on my iPhone 5, can,t be network as my iPad is fine !
This doesn’t,t work for my iPad 3 … Help please?
got the solution guys check this out :
http://www.youtube.com/watch?v=BubYYIgxTaM
Shut down router and phone, iPhone 5 then connected, although my iPad connects without any problem.
That said my iPhone 5 stopped connecting to app store and iTunes again today …….iPad still works !
Any help from apple would be great !
iOS 6.0.1 installed iphone5 loads app store and iTunes again………… What a coincidence !
I have tried every thing and nothing works someone help me please P.S my device is a iPod touch and is connected to the Internet
Good method
I have done everything for my iPad that could possibly be done and I still can not connect to the iTunes store. I am trying to download my school app is there any solutions?
I can’t believe this! What a lame excuse, and I tried it and it didn’t work anyway. Was considering getting iPads for my 3 grandchildren for Christmas but no more. It will be PC laptops now — at least I can troubleshoot them. So what am I supposed to do if I have 9 year olds trying to download apps — do a workaround each time? I don’t think so.
Tried all the tricks, like changing the date to 2019 and later.
Still cannot connect to the App Store, after I upgraded to ios6.
It is useless piece of device for me as I bought it new and at this time can only browse the Internet…that’s it..
Very poor show apple. Play like a market leader, have the guts to come out of the cocoon make a statement.
Changing the date to 2019 and then reverting back to 2012 worked for me.
Thanks!!!! IT WORKEDS!!!!!
don’t forget to close all apps(by double clicking the home button) when you change the time BACK to auto…now its working for me..
Tried all that and nothing! Comon apple play the game! I’m having to do everything back on the old faithful blackberry torch. Showed so much promise! Great at the gate but a sucker for stamina
just lost time ,did not work for me.I feel stupid now!
I tried everything change the date n year Bt still cannot connect to itune store
I don’t think I have ever been this frustrated with Apple. Thank you all for the advice but nothing worked. I think maybe switching to a Samsung Galaxy may help the problem.
Temporary works on my iPad2, but iPhone 5 is with no luck. The only way I can go to the AppStore is thru Passbook.app. But even that, I still cannot download ANY APP or updte!!!!
I also have serious issues with wifi on both iPad2 and iPhone 5. Sometime it is slow as hell, sometime it doesn’t even work.
RUNNING 6.0.1. This is PAIN!!
i cannot still get over the problem after changing the year also could nt access to app store
Took a loong time to resolve – brand new iPhone 5 for my gf set up yesterday. Tried a whole heap of the above, it finally worked when:
1. Set date time to manual
2. Set year to 2020
3. Closed all apps, tried to access App Store and got the error message
4. Set yea to 2012 (manually)
5. Closed all apps, relaunched App Store.
6. We’re in!
Also have disabled Notes, Passbook, Photo Stream and Documents and Data from iCloud (that was a previous instruction from another thread).
Good luck!
Did Exactly step by step as you did + i’m also in. Thankyou very much for the help. Now i can quit playing around trying to access the store + get back to work now!!
Did exactly as you said, worked like a charm! Thank you so much, Pranil! And no thank you, Apple.
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Nothing has worked for me. I cannot connect to the App Store, my iMessage doesn’t work, I cannot upload pictures to Instagram and twitter. All this iPhone has done for me is cause me a lot of frustration. Very dissapionted in apple right now.
I’m the same, can’t download previous purchases to my iphone, have tried changing the date, so frustrated and fed up with apple, and disgusted that there is obviously a problem, but apple can’t be bothered to get it sorted.
Iget in app store fine but when I click on apps to find out more about them I get can’t connect to iTunes it worked on dec 28/2012 now on jan 1/2013 it is giving me that error
Can’t connect to iTunes for my iPhone 5 and Mac book air . I have tried to change the date, it worked for a minute but when I tried to update some purchased apps, it didn’t work again. Really disappointed! It is definitely a big bug, why apple can’t fix it!
i am a loyal customer to i phone, i would not look at any type of other smart phones, but when it comes to the complication of how to connect to i tunes and did my i phone 5 not connect to i-tune i started feeling frustrated.
After a few tries with this, it finally worked. Have to change the year to 2019 then back to 2013.
I have a iPad 2 and when I updated iOS6.1 it has told me that I can’t connect to server cause I was connected to another server? I tried everything to get rid of it but there’s nothing that worked? Can someone help me?
this doesn’t work for me tried even uninstaling and reinstalling any way to fix this
Reset/restart phone by holding the sleep/wake button until the red slider appears. It works!
Brand new iPhone 5 iTunes and AppStore not working and can not be fixed what do I do now
is it the same if ur itouch is jailbroken
where is settings can’t find them
nothing worked for me fed up of this iphone .
I don’t think I’ll ever buy another apple product again after this…I’ve been trying for about a week now to download apps. I changed the time, didn’t work, rebooted it, didn’t work and I tried deleting all of the memory from it, didn’t work. You should be ashamed apple.
Im kinda stupid.. how do you get to settings?
I’m new to apple can anyone help me by telling me how can I link my email add to the istore
Dear Apple,
How is crazy of apple, I have buy Iphone 5 but I cannot connect to App Store? How can I do? Do u really crazy for this?
well.. trying for 4 hours and a half to fix it .. and all what i had to do was to just play with the dates and the wifi connection as well as oppening the app store and the itunes loads of times one after the onther.. so u go lik ” app – itunes- app – itunes ” lol .. wtf apple , grow up
Account not in use of this store
Account not in this store
How to switch to Singapore store
For some reason my iPad air 2 will not connect to either iTunes store and App Store. I have tried resetting the time and date, restarting my iPad, my internet is fine what the hell is going on???