We are hoping that you have followed Apple’s advice and performed a backup before you upgraded your iOS to the latest available version. If you notice that your iBooks missing after the latest upgrade, this short article will help you in recovering your items. This article will show you step by step in how to recover your missing content using iCloud. If you happen to backup your iBooks content using iTunes on your computer, you can try to restore the content from your iTunes backup and ignore the rest of this article.
iBooks Missing After the Latest Upgrade, Steps to Recover
Please make sure that you have not accidentally set the setting to hide your iBooks.
1) Tap on Settings > Apple ID Account Profile on your iPhone/iPad and make sure you are using the right Apple ID
2) Tap on iCloud and scroll down to the section with the heading ‘APPS USING ICLOUD.’
3) Locate the iBooks icon here and switch it to the off position by tapping on the slider
4) Switch off the restart your iPad/iPhone
5) Tap on Settings >Account Profile >iCloud > iBooks and turn the setting to back “ON”
6) Go to your home screen and launch your iBooks app. You may see a message asking you to confirm if you want to switch on iCloud. Confirm. You should now be able to see your missing books and pdfs on your iBook app
Check iBooks Storage on Your iDevice
To verify, tap on Settings >General >iPhone Storage. Wait for a few seconds and then scroll down till you locate iBooks. Tap on iBooks and make sure that the ‘Documents and Data’ row shows actual storage usage. This section indicates if your iBooks content was successfully downloaded to your iDevice.
If you find that the documents and data show that the iPhone or iPad is using the device storage to store your content, but you are unable to see it in the iBooks app, you may also try to “Offload App” and then re-install the app. It might sound counter-intuitive but sometimes deleting the app and then re-installing the app followed by download from iCloud can restore the missing content.
If you had previously purchased the iBooks, you could open the iBooks App, and on the bottom, there is a tab for ‘purchased.’ Tap on this tab, and you will be able to re-download your prior purchases onto your device. Please read Apple’s guidance on syncing iBooks as this white paper has some additional tips from Apple.
If you forgot to backup the books and or cannot find it in your purchases, you may need to contact Apple and request them to allow you to re-download.
iBooks opens and then immediately closes?
If your iBooks app refuses to stay open, first follow the advice to offload iBooks from your iDevice. This iOS 11 feature removes the app BUT keeps all your Data & Documents on your device. When you reinstall, it also automatically updates the app to the latest version. To offload, go to Settings > General > iPhone (iPad) Storage > and scroll down the list of apps until you find iBooks. Tap on iBooks and then tap Offload App. Once completed, restart your device by pressing power. When restarted, return to that same Settings menu and this time press Reinstall App. After reinstalling, reboot your device again. Then check iBooks. If it’s still causing trouble, do a forced restart.
Once you remove iBooks, restart your device by pressing & holding the power button and sliding off. When your device restarts, return to that same Settings menu and this time press Reinstall App. After reinstalling, restart your device again. Then check iBooks. If it’s still causing trouble, do a forced restart.
Perform a Forced Restart
- On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo
- For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
- On an iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and promptly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo
Disable iBooks Sync Settings
A few readers report that disabling the iBooks Setting Sync Bookmarks and Notes solves this issue. Go to Settings > iBooks > and toggle off Sync Bookmarks and Notes. Then try opening iBooks again.
Another suggestion is to toggle OFF Sync Collections, wait 20 seconds or so, and then toggle back on. Go to Settings > iBooks > and toggle off (and later on) Sync Collections.