iPad Air charging “very slowly” or “not charging”, fix

Several users have reported a problem that their iPad Airs show a message “Not Charging”. Users have further reported that they can not  fully charge their iPads after leaving the device plugged in overnight. If you are having problems charging your iPad (e.g., your iPad Air is charging slowly), here is what you can do to fix this problem:

  • Please use the original iOS/iPad charger that came with the device to charge. Charge your iPad using a wall charger. Note that most USB ports do not supply enough power to charge the iPad Air. If you also own an iPhone, do not use the iPhone adapter as the iPads are not designed to be charged from an iPhone power adapter.  The iPad requires a higher current for optimum charging.
  • Your issue may be a software problem. Reset your iPad by simultaneously pressing and holding the Home and Sleep/Wake (on/off) buttons until you see the Apple Logo. Also you may want to reset your settings by tapping Settings > General > Reset All Settings. Note that this option deletes all of your preference settings but it will not erase any of your data (e.g. apps,photos, videos, music etc).
  • Note that your iPad will charge faster if :
    • a. you reduce the brightness of your the screen
    • b. you turn your device off
    • c. you do not use the device when charging

Are you having problems charging the iPad Air despite being plugged directly into the wall outlet ? Make sure that you do not have a problem with the cable, power outlet or the adapter. If you are still having problems after trying everything above, contact Apple Support.

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Comments

  1. Marianne Wenzel says

    I bought my new iPad Air in December 2013. It charged well with the green indicator coming on, at first. (it took overnight to fully charge, either by household outlet, or by vehicle 12-volt and a converter.) Then this spring of 2014 I noticed the green light sometimes would not come on when I plugged the charger in, but by turning the unit on/off, or unplugging the charger and re-plugging it, the green charge indicator would come on, and charging would complete.

    A week ago the green indicator would not come on, but my iPad Air would show a very slow charge, and it might charge a few percentiles but not fully charge.

    Finally a couple days later I could not get my iPad Air to charge at all, no matter what I tried to do.

    Yesterday I went to Walmart and bought a new charge cord for iPad Air. Now my iPad Air is charging and the green indIcator ls on again. It is looking fine now.

    The original charge cord is really flimsy and light-weight, but the new cord is much heavier and is flat. I think for the cost of the iPad, that the heavier cord should have been the original in the box.

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