Several iPhone and iPad report that the built-in iOS Mail app unread email indicator (red circle badge notification) shows a number of unread email messages when actually there are no unread email messages in their Inbox.
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Fixes for iOS Mail app shows unread emails
Please try these steps until your issue is resolved
1-Obviously, verify you really don’t have any unread mails in your inbox
You may have some unread emails that you may not know. For instance, let’s say your are using Gmail as your email account. Open Safari (or any other internet browser) and go to Gmail’s site. To find your unread Gmail messages, in the search box, enter ‘is: unread‘ (without the quotes.) If this search finds any unread messages, mark them read. Check if this fixes your problem.
2-Restart your device
3-The next fix is to disable the Mail settings and restart the Mail app
- Go to Settings > Mail (for older iOS: Mail, Contacts, Calendars) > Accounts
- Select the mail account that shows the incorrect unread mail notifications
- If you have more than one, perform these steps for each account
- Toggle OFF “Mail” to disable it. This does not delete your account.
- Exit Settings by pressing the Home Button
- Close the Mail app by pressing the Home button twice. You will see your recently used apps, you may want to swipe left to find it. When you see the Mail app preview, swipe up to close it.
- Now once again go to Settings > Mail (or Mail, Contacts, Calendars) and select the mail account
- Toggle ON Mail to enable it
- Check to see if your mail app is now showing the correct unread email counts.
4-If this happens a lot, hide the unread mail number
- Go to Settings > Notifications > Mail
- Disable “Allow Notifications.”
- I just went into my online email account and searched ‘unread.’ It showed me all the unread mail that, for some reason, won’t pop up when I scroll through my mail on my iPhone. Marked them as read and my problem was fixed in an instance!