A lot of users have complained that they are experiencing sound issues with their iPad. The device has no sound at all when trying to play music, play a game, using FaceTime.
It is happening irrespective of the iPad models. We have however found that this can happen right after an iOS upgrade or if you have an older iPad. Either way, this seems to be a very annoying issue.
An iPad with no Sound is hardly a what? Right! You can’t think of a good excuse for it. So why not look at a couple of pointers to help you resolve this problem.
Check for the Mute switch
Look at the most obvious and overlooked. Yes, I said it. Please check your iPad and make sure that you have not switched on the mute button by accident. Typically, when you share your iPad with other family members at home, You may want to check this setting.
If you have tried fiddling with the button and still do not hear the Sound, it may have to do with how you have chosen to use the side switch in your iPad Settings.
System sounds can be muted and controlled two different ways. The screen lock rotation can be controlled in the same manner as well. Simply go to Settings > General > Use Side Switch to Mute System sounds.
If this option is selected, the switch on the side of the iPad above the VOLUME button will mute system sounds. When the Lock Screen Rotation is chosen, then the switch locks the screen. Please note that If the screen is locked, you will see a lock icon in the upper right corner next to the battery indicator gauge.
It is important to remember that if you have the side switch set to lock screen rotation then the system sound control is in the task bar. Double tap the home button and in the task bar at the bottom, swipe all the way to the right. The speaker icon is all the way to the left. Tap on it and system sounds will return.
Restart your iPad
When in doubt just reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears – ignore the red slider – let go of the buttons. Following this soft Reset, The Sound should return to your iPad.
If the soft reset did not work for you, Please make sure to check the following article from Apple for additional ideas.
Factory Reset your Tablet
Warning: Please note that this will erase all the information on your iPad.
Step 1: First, connect your iPad to your computer and make a backup in iTunes. This is important as you will want to restore the iPad from backup once you are done with the process.
Step 2: After you make a backup, go to the Settings menu on your iPad.
Step 3: Click General, scroll down to Reset.
Step 4: Click on Reset and when prompted the click through the warning messages.
Note: It’s recommended that you have your iPad connected to a power source when it’s restoring the factory settings.
Please let us know if this was related to a Settings issue as described in the article! We wish you the best and hope that you don’t have to do a factory reset in order to solve this problem.