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You are here: Home / iPad / iPad Sound Not Working? No Sound on iPad? How to Fix It

iPad Sound Not Working? No Sound on iPad? How to Fix It

By SK 87 comments Last updated September 11, 2019

Did your iPad’s sound suddenly cut out and stop working while using an app or watching a video? Or has your iPad stopped playing music or other audio altogether, after a recent update? Wondering why your iPad’s gone silent? If so, you are not alone!

A lot of users complain that their iPad sound is not working or have other sound issues with their iPad.

The device has no sound when trying to play music, use an app, play a game, watch Netflix or another video app, or use FaceTime and other video calling apps.

Contents

    • The no sound on iPad happens irrespective of the model
  • Quick Tips 
  • Check Accessibility Settings For Hearing
  • Stuck in Headphones Mode?
  • Check Your iPad’s Mute Switch
    • How to Unmute the Sound on an iPad via Settings App
    • What Happens When I Lock My iPad’s Screen’s Rotation?
  • No Side Switch Settings On Your iPad?
  • Open Control Center and Adjust Volume
    • Can’t Find Control Center?
  • Is Do Not Disturb On?
  • iPad Sound Not Working Without Headphones?
    • Inspect Your Speakers
    • Is your iPad sound not working with headphones?
  • Turn Bluetooth Off
  • iPad Sound Not Working: Restart your iPad
    • When in doubt, restart!
  • Factory Reset Your iPad
  • Reader Tips 

The no sound on iPad happens irrespective of the model

We have however found that this can happen right after an iOS upgrade or if you have an older iPad. Either way, this seems to be a very annoying issue.

Quick Tips 

Follow These Quick Tips To Get Sound Back On Your iPad!

  • Toggle Mono Audio On and Off
  • Plug and unplug headphones for devices with a headphone jack
  • Toggle your iPad’s Side Switch (if applicable)
  • Change your iPad’s Side Switch Setting to lock orientation instead of mute
  • Open Control Center and adjust Mute or Volume from there
  • Toggle Bluetooth Off and On
  • Check the Do Not Disturb is off
  • Restart or force restart your iPad

Related Articles

  • How to clean your iPhone’s and iPad’s speaker and microphone
  • Ringer or Volume Icon Keeps Appearing On iPhone? How-To Fix
  • Why Won’t My iPad Rotate? How To Unlock iPad Screen So It Rotates To Portrait or Landscape?
  • How to Deal With Annoying iOS Features — From Accidental Triggers to Small Text
  • No sound after iOS update on iPhone, iPad or iPod Touch
  • Call Sound Issues With iPhone XS/XR/X or iPhone 8, How-To Fix
  • No Text or Message Notification Alerts or Sounds on iPhone? Fixes
  • How To Fix iPhone or iPad Stuck in Headphones Mode or Speaker Not Working

Check Accessibility Settings For Hearing

  • Go to Settings > General > Accessibility
  • Scroll down to the section Hearing
  • Toggle Mono Audio under Hearing on and off mono audio on iPhone accessibility settings

Mono Audio combines any stereo sound into one track, so all sounds always play combined with any speakers including AirPods, EarPods, Bluetooth headsets, headphones, and any type of audio speakers.

Stuck in Headphones Mode?

Sometimes our devices get stuck thinking that headphones are plugged in when they aren’t. We call this stuck in headphones mode. How to fix iPhone stuck in headphones mode

To unstick, grab a pair of headphones and insert them into the headphone jack of the iPad and then immediately pull them out. Do this repeatedly.

For more tips on what to do when iDevices get stuck in headphones mode, see this post.

Check Your iPad’s Mute Switch

Look at the most obvious and overlooked. Yes, I said it.

Though newer iPads do not feature a side switch, many older model iPads do.

So check your iPad and make sure that you have not switched on the mute button by accident.

Unlock iPhone Screen Rotation, How-To

Typically, when you share your iPad with other family members at home, check this setting.

Lost sounds for keyboard clicks, games or other apps, email notifications and other notifications?

It’s likely your iPad’s system sounds are muted. So let’s check the iPad’s side switch in our Settings App.

How to Unmute the Sound on an iPad via Settings App

  • Go to Settings > General > Use Side Switch ToMy iPad rotation is locked vertically and I cannot unlock rotation, how do I resolve this?
  • Change this setting from Mute to Lock Rotation
  • When you have the side switch set to lock screen rotation, your Mute Button is in the Control Center Control Center Mute Button

What Happens When I Lock My iPad’s Screen’s Rotation?

If you lock the screen via the side switch or via Control Center, iOS highlights the lock icon in Control Center. Control Center Screen Orientation Lock iPad

Depending on your iPad or iPhone model, you may also see a small lock icon in the upper right corner next to the battery indicator. screen orientation icon top of screen iPad

No Side Switch Settings On Your iPad?

Many iPads (especially newer models) do not have the side switch.

On iPads without a side switch, both Rotation Lock and Mute are controlled via Control Center. iPad Sound Not Working? How to Fix It

Open Control Center and Adjust Volume

Sometimes it’s just a single app that’s the problem, or maybe someone lowered the volume too much.

Either way, it’s easy to check by swiping open Control Center.

control center on iPhone and iPad iOS 12
swipe down from the top right corner to reveal control center in iOS 12 and above

Tap the Music Card to start playing one of your songs in the Music App. Then adjust the sound slider higher, if needed.

And remember to tap the Mute Button (bell icon) if it’s highlighted to turn it off.

Can’t Find Control Center?

For folks using iOS12 and above, find control center by swiping down from the top right corner of your device.

My iPad rotation is locked vertically and I cannot unlock rotation, how do I resolve this?
swipe up from the bottom of your screen to show control center in iOS 11 and below

For earlier iOS, swipe up from the bottom of your device to reveal Control Center.

Learn more about the changes to control center starting in iOS 12 in this article.

Is Do Not Disturb On?

Another setting to check is your iPad’s Do Not Disturb feature.

Go to Settings > Do Not Disturb and make sure this is not enabled.

You can also toggle this setting on and off via Control Center.

Look for the crescent moon–if it’s highlighted, it’s on. Tap it once to toggle it off. iPad Sound Not Working? How to Fix It

iPad Sound Not Working Without Headphones?

Inspect Your Speakers

Plug in a pair of headphones and see if you can hear sound through the headphones but not through your device’s speakers.

First, check that your iPad isn’t stuck in headphones mode (see tips above.)

If your iPad isn’t stuck in headphones mode, unplug the headphones and take a close look at your speakers.

Inspect them for any dust or debris clogging the speakers’ screen.

If they are dirty, clean them out gently using a toothpick, interdental brush, or a microfiber cloth.

Another option is to try blowing air on the speaker and see if any debris comes loose.

Don’t use too much pressure or you’ll likely push that dirt in further, causing more problems!

Is your iPad sound not working with headphones?

  • If you don’t hear anything when using headphones, make sure there isn’t any lint or other debris inside the headphone port (or lightning port.) See this post on how to clean these ports
  • Make sure your headphones cable, connector, or buds aren’t damaged, broken, or frayed
    • Check the mesh for any lint or other dirt that might be clogging it
  • Try plugging and unplugging your headphone a few times
  • Test with another set of headphones

Turn Bluetooth Off

Sometimes our sound is connecting to a nearby or previously used Bluetooth accessory.

The easiest way to check if the sound is routing to a BT device is to turn Bluetooth off temporarily.

Go to Settings > Bluetooth and toggle it off. 

iPad Sound Not Working: Restart your iPad

When in doubt, restart!

  • On an iPad with no Home Button and iPhones X or later: press and hold the Side/Top/Power button and either volume button until the slider appears how to restart an iPad with no home button
  • On an iPad or iPhone with a Home Button and iPod Touch: press and hold the Side/Top/Power button until the slider appears
  • Drag the slider to turn the device off and after the device turns off, press and hold that Side/Top/Power button again until you see the Apple Logo 
  • With iOS 11 and above, restart using Settings > General > Shut Down iOS 11 Setting to Shut Down iPhone

Following this soft Reset, the sound should return to your iPad. If not, try a forced restart

Perform a Forced Restart 

  • On an iPhone 6S or below plus all iPads & iPod Touches with home buttons, press Home and Power at the same time until you see the Apple logo
  • For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
  • On an iPhone or iPad with no Home Button or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and promptly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo  iPad Sound Not Working? How to Fix It

Factory Reset Your iPad

Warning: Please note that this erases all the information on your iPad.

  1. You need to have a backup to restore your iPad
  2. Connect your iPad to your computer and make a backup in iTunes, if possible. If iTunes isn’t available, backup to iCloud
  3. Disconnect your iPad from the computer and plug into its charger–make sure the iPad is charging before proceeding
  4. After you make a backup, go to the Settings App on your iPad
  5. Click General, scroll down to Reset
  6. Click on Erase All Content and Settings How-To Restore from an iCloud backup
  7. When prompted, click through the warning messages

Reader Tips 

  • A few readers had success when resetting their network’s settings. Go to settings > general > reset network
  • Use your vacuum’s crevice tool to suck out any dirt that clogging your iPad’s ports. Worked for me in about 2 minutes!
  • I tried just about everything I could think of to get my iPad mini’s speakers working again. What finally worked was using a toothpick and lightly scraping the insides of the speakers and the charging port
  • For me, the solution ended up being very simple but not very intuitive! Open Settings > General > Accessibility and toggle Mono Audio under Hearing on and off
  • It sounds unbelievable, but I fixed my problem by installing and then using the Skype App. Not sure how or why it worked, but it did!
  • Check that no apps are set to mute effects or music. Setting even one app to mute can impact all apps!
  • I did this: go to settings> general > reset>reset all settings. And that fixed the no sound problem on my iPad Pro
  • I changed my iPad’s language to English UK and then back again to the US & it worked!!
sudz - apple
SK( Managing Editor )

Obsessed with tech since the early arrival of A/UX on Apple, Sudz (SK) is responsible for the original editorial direction of AppleToolBox. He is based out of Los Angeles, CA.

Sudz specializes in covering all things macOS, having reviewed dozens of OS X and macOS developments over the years.

In a former life, Sudz worked helping Fortune 100 companies with their technology and business transformation aspirations.

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Reader Interactions

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Show 87 Comments

  1. Juliette says

    November 18, 2021 at 9:12 PM

    My ipadpro2020 plays my music sound fine. But on FaceTime and messenger video it is muted

    Reply
  2. Serge Sihota says

    October 20, 2021 at 10:05 PM

    Have the same issues no sound from speakers….I got it back not sure how but again it’s gone after I updated it to ios15.02.

    Reply
  3. Will says

    August 23, 2021 at 3:56 AM

    I’ve tried all of the above, no success still has little symbol on the music being played screen which say it connected to headphones with airplay. This a newish iPad mini4.

    Reply
  4. Zaya says

    April 22, 2021 at 2:14 AM

    I have done everything asked above nothing seems to work. It’s a new iPad Air 4th generation

    Reply
  5. Bea says

    February 3, 2021 at 2:40 PM

    Although my speakers are not muted on my ipad (iOS 14.4), some videos on Youtube and Facebook play with no sound. I can touch the speaker icon on the video which turns speaker off and then touch again and turn speaker back on and I have sound. What a hassle! Checked all settings I can think of, and all suggestions I can find, but nothing has fixed the issue. Come on Apple…be better than this. Help a Mama out here please.

    Reply
  6. Bruce says

    January 24, 2021 at 10:02 PM

    Model ML2I2j/A
    Hello. I have read all the comments since Jan 2019 and tried every possible suggestions and nothing.
    I have an iPad Pro 1st gen and seems to be stuck on headphone mode (yes, I’ve tried the plug/unlupped several times thing and cleaning the port… ) Works well with headphones plugged in it but if unplugged…nothing. Music still playing and sound graphics shows it works but no sound.
    I did all the resets possible. I’m using software 12.1.1. I’m trying to download 14.3 at the moment but seems to take forever. That would be my last test from my knowledge to try. Any other suggestions than what what was written in the past year? I guess I’m at Antony’s point (comment Jan 25, 2019 @ 11:40)
    Thanks

    Reply
  7. Anthony says

    November 6, 2020 at 2:30 AM

    Thank you so much, I’ve finally got my keyboard clicks, the whoosh & various other notifications back on my iPad Air (3rd gen). It was in the control centre, silent mode was on. I’d been through all the sound settings in the settings menu and nothing. I’d pretty much given up getting any notification sounds, then I came across your article. After a lot of reading it guided me to the control centre, swipe down from top right of screen, I’d completely forgotten about that, and there was the notification bell highlighted in red with a line through it. What I don’t understand is why Do Not Disturb in settings does not duplicate the notification setting in control centre. Oh well, an Apple thing I suppose.

    Reply
  8. Jo says

    September 14, 2020 at 9:48 AM

    +1 for the Language fix.

    Reply
  9. JP says

    May 12, 2020 at 2:35 AM

    +1 for “settings> general > reset>reset all settings” – this fixed the issue with my iPad Air 2, which caused that about 50% of the apps and games didn’t have sound but the remaining worked OK.

    Reply
  10. Ian A Rae says

    April 3, 2020 at 2:43 AM

    All other sounds seem to be working ,music etc ,it’s just keyboard and camera clicks that don’t work .

    Reply
    • Elizabeth Jones says

      April 3, 2020 at 10:00 AM

      Hi Ian,

      Check your sound settings. Go to Settings app > Sounds and scroll down to Keyboard Clicks and toggle that on. Also, turn on any System Sounds.

      That should do it!

      Reply
  11. Birgitte says

    December 29, 2019 at 4:40 AM

    Thank you for your article I been trying a lot of things, but my iPad was still stuck in speaker mode. I toggled do not disturb severel times and that did the trick.

    Birgitte

    Reply
  12. Robin Gardner says

    December 8, 2019 at 12:58 PM

    My husband bought me an iPhone 6s when they first came out because I am disabled in both my hands from being rear ended in a bad car accident.

    I have kept this phone in pristine condition.

    Unfortunately years prior, I had a terrible surgery where I passed away 4 times from internal bleeding from a surgical mistake, and it caused some brain damage that they predicted could affect me later in life, which it is.. My memory.

    This phone was set up so that when I picked it up, I could shake it and it would come on.

    Also, when I touched the screen it would make a noise.

    My son, unfortunately was addicted to drugs, and was very sneaky, and smart. And changed everything.

    I have had this phone at the store, I had reset it. It has been kept updating and backing up to the cloud.

    I am smart as well..I am educated, I know people who are physicists and computer software developers.

    And I flat refuse to give up… lol. And yes, I am hard headed red headed and part Irish.., lol

    I have asked Siri until I’m blue in the face to work. Would you please print it out for me step by step, 1., 2., 3.

    I and my family would greatly appreciate it!!!

    I also was gifted a Apple iPad from my sister. And had to reset it.

    She was going to have me send it to her and buy me a new one but I wouldn’t let her.

    My son unfortunately lost his battle with drug addiction, and committed suicide. And I am holding on to everything I can until I get every last picture printed of him that I can. Because I cannot afford to all at once.

    The car accident knocked me off a very steep embankment and I had my surviving son with me.

    I had to have my neck fused and major surgery done on my right arm. It destroyed us.We lost our home. My husband got sick, he is now disabled as well.

    We have lost everything we worked for our whole life including our youngest son.

    But GOD granted us with the greatest gift of all and that was our Grandson Camren and his half brother our other Grandson lil a Michael.

    So , I will never part with these 2 devices until I get all these pics for the precious babes and do whatever I can for them.

    Thank you and Happy Holidays and Merry Christmas

    Reply
    • Elizabeth Jones says

      December 9, 2019 at 10:22 AM

      Hi Robin,

      We are so sorry to learn about all your life troubles–that’s a lot for anyone to handle.

      As far as your iPhone 6s and iPad are concerned, it sounds like you are not able to 1) set up Siri and 2) store and secure all your photos.

      Let’s start with your photos:

      1) The easiest way to ensure your photos follow you from device to device is to use iCloud Storage.

      Apple offers you 5GB free but after that you need to pay a monthly fee for a storage plan–those prices range from 99 cents to 9.99 dollars per month.

      For most people the 99 cents plan is sufficient and provides up to 50GB of storage. See this Apple document for pricing in your home country.

      To see what photos iCloud stores, visit Apple’s iCloud website using Safari or using a computer and check through the photos.

      2) To get Siri working, go to Settings app > and select Siri & Search and toggle on Listen for “Hey Siri” AND Press Home for Siri. Next, Settings > Siri & Search > Voice Feedback and make sure this is set to Always. Also, turn off Screen Time, just in case there is a restriction causing issues (go to Settings > Screen Time > Turn off.)

      Another option for you is to enable the accessibility settings for voice control–that way you won’t need to tap things to get things done! When Voice Control is turned on, you can speak commands just like you would perform an action by touch

        Go to Settings and select Accessibility
        Select Voice Control
        Tap Set up Voice Control

      There are a lot of commands you can use with Siri and Voice Control–to see what’s available:

        Go to Settings and select Accessibility.
        Select Voice Control, then Customize Commands.

      To learn more about Voice Control, take a look at this Apple article or go to your local Apple Store and ask them if they offer any classes, individual instruction, or workshops on using voice control with your iPhone and iPad.

      There is a class called Product Skills: Using VoiceOver on iPhone and iPad that Apple currently offers at select Apple Stores.

      To see classes in your area, check out this Today at Apple site.

      Reply
  13. Jack says

    December 5, 2019 at 10:39 PM

    Yep, only the control center mute was set. Thanks.

    Reply
  14. Ray says

    October 9, 2019 at 7:47 PM

    Fantastic tips! Very useful.

    Reply
  15. Kim says

    September 16, 2019 at 9:01 AM

    I’ve tried everything to get my sound working on my games on my iPad & there’s sound on other things. I even have my setting on for my keyboard click & that’s not working either, yet my sound works on YouTube, music apps, etc. I also have reset my network settings. Thanks!

    Reply
  16. Karen Davis says

    August 12, 2019 at 7:37 AM

    My old iPad won’t let me swipe to turn on. What can I do?

    Reply
    • Karen Davis says

      August 12, 2019 at 7:39 AM

      My iPad won’t let me swipe to turn on

      Reply
    • Elizabeth Jones says

      August 12, 2019 at 8:52 AM

      Hi Karen,

      Sorry to hear about your problems with an older iPad.

      First, try a forced restart: On iPad with a Home Button: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo. Then release.

      Take a look at the tips for this specific problem in this article: Slide to unlock not working on iPad / iPhone

      Hope one of them helps. If not, let us know.

      Liz

      Reply
  17. Sady Nathan says

    June 25, 2019 at 12:53 PM

    Control Panel shows volume on full with an insignia showing, volume is mute despite volume display. Holding off to reset.

    Reply
  18. Antony says

    June 25, 2019 at 1:45 AM

    Hi, my iPad has suddenly stopped playing audio through the inbuilt speakers.

    When I toggle the side volume switch nothing happens.

    Nothing on screen either to say the volume is going up or down.

    Also, there are no volume controls on the screen for any apps to change the volume.

    It doesn’t even work with a Bluetooth speaker.

    However, when I plug headphones in it works. I have tried everything including setting my iPad up as new. Any ideas?

    Reply
    • Elizabeth Jones says

      June 25, 2019 at 8:24 AM

      HI Anthony,

      Sorry to hear about your speakers not working on your iPad.

      Have you tried changing the volume using Control Center?

      For iOS 12, the control center is now in the top right corner instead of the bottom. So to bring it up, you need to swipe down from the top right corner–then you see the volume control.

      Then, make sure your iPad isn’t connected to a Bluetooth device by completely turning it off. Go to Settings > Bluetooth and turn off Bluetooth.

      Next, go to Settings > Sounds and drag the Ringer And Alerts slider back and forth a few times–eventually resting it in the maximum position.

      It’s also possible that your iPad is stuck in what’s called headphones mode, take a look at the tips outlined in this article to address an iPad stuck in headphone mode.

      Hope something works!

      Let us know if you fix it or if the problem persists,

      Liz

      Reply
      • Antony says

        June 25, 2019 at 11:40 AM

        Hi Liz. Thank you for your reply.

        I have tried all of your suggestions but still nothing.

        Dragging the alerts and ringer slider back and forth, I can hear a ringtone, so the speaker is still working, but nothing else.

        I was hoping to reset my iPad to factory settings would sort it but no joy.

        Beginning to think it now could be a software fault.

        Regards
        Antony.

        Reply
        • Elizabeth Jones says

          June 25, 2019 at 12:06 PM

          Hi Antony.

          This is so strange!

          Have you tried resetting all settings–it seems redundant given that you set everything back to factory defaults, but hey, why not try?

          Go to Settings > General > Reset > Reset All Settings.

          What model of iPad are you using as well as the iOS version?

          To locate that info, go to Settings > General > About and find model name and number as well as software version–provide this to me and maybe I can find something else to try!

          What a pain for you, I am so sorry.

          Keep me posted,

          Liz

          Reply
          • Antony says

            June 26, 2019 at 9:38 AM

            Hi Liz.
            I tried what you said but still no joy.

            It is an older iPad running iOS 9.35 because Apple won’t let me update to the latest version. Model no is MC707LL/A.

            I believe it’s an ipad4.

            Today the sound came back a couple of times then disappeared again along with the sound controls.

            Totally confused now.

            Looks like it may be time to upgrade!
            Antony.

          • Elizabeth Jones says

            June 26, 2019 at 12:30 PM

            Hi Antony,

            Darn it!

  19. Bob says

    June 17, 2019 at 10:10 AM

    Wow.
    Hi Liz, even if the repair out weighted the cost the tech still could have told me how to turn up the volume. And, two optional methods? Who needs the button if you Siri will do it for you. I just tried that. Awesome! I guess you still have to hold the Home button to get her attention though, or not? And, you have to push it again to get back to the sound? I did.

    I think the tech in Boise was a scammer. I know almost nothing and still stumbled onto the drop down with volume control.

    So, that is not in “Settings”? If it is I have missed it. But, the drop down is far easier anyway.

    I love my pad. People who see it go, “Wow, that’s big”. In deed. And, I have been asked several time lately how I get the cool arrows, boxes, circles, ovals, and texts on photos. The photo “edit” feature is very handy. The auto “vertical” adjust and rotation is nice too. And, the “Light” edit is incredible.

    Thanks for all,
    Bob

    Reply
  20. Bob says

    June 15, 2019 at 11:18 AM

    Update:
    12.3.1
    iPad Pro (12.9-inch)
    ML3N2LL/A

    Hi Liz,
    Thanks for the repair information.

    Before I discovered the drop down, I happened to stop in the Apple sales store at the Boise Town Square, Boise, Idaho.

    I asked if the volume control could be repaired.

    A lower lever sales tech called an upper-level tech.

    He said it could not be repaired and I would have to buy a new iPad. Wow.

    Did he fail to show me the drop down where I could control the volume and get sound back on purpose, just to sell me a new iPad?

    Bob

    Reply
    • Elizabeth Jones says

      June 16, 2019 at 3:08 AM

      Hi Bob,

      Wow, indeed!

      I am surprised that they said it couldn’t be repaired AND that they didn’t even show you alternative methods like control center.

      If you would like to get it repaired, you might want to contact a repair center in your area that specializes in Apple products.

      Most things on iPads can be repaired, and we don’t see why your case should be any different.

      Sometimes, the cost of repair is indeed more than the cost of a new device–in your case, that would be labor costs since the actual parts are relatively inexpensive. So perhaps, this is what the tech person believed.

      I forgot to mention but one way I control my iPad’s volume, especially at times when my hands are full, is with Siri.

      Just Ask Siri to “turn up the volume” or “turn down the volume,” you can even ask Siri to “turn up (or down) the volume by 20% or any other percentage.” For me, it works pretty well!

      Glad you have your workaround and keep enjoying your iPad!

      Cheers,

      Liz

      Reply
  21. Bob says

    June 14, 2019 at 1:37 PM

    Update:
    12.3.1
    iPad Pro (12.9-inch)
    ML3N2LL/A

    No mute button.

    I finally found, inadvertently, the drop-down window with screen-lock and volume control.

    On my iPad it is from the top right of the screen. I had never seen it before.

    So, with that I can control the volume.

    I think the “Volume Up” Button has failed, lost its spring that keeps it ‘afloat’ as the Volume Down Button still has.

    Can that be repaired?

    Tks, Bob

    Reply
    • Elizabeth Jones says

      June 15, 2019 at 4:38 AM

      Hi Bob,

      We’re glad you got a fix for your issue. What the drop-down you describe is where iOS12 places the Control Center–we’ll update the article to clarify this change. Sorry about that!

      Apple Support or an Apple service provider should be able to repair your iPad’s volume button. Unless your iPad is covered under AppleCare+, you will need to pay for this repair.

      Good luck,

      Liz

      Reply
  22. Bob says

    June 14, 2019 at 5:42 AM

    12.3.1
    iPad Pro (12.9-inch)
    ML3N2LL/A
    *** No mute button.
    The answer here is probably simple, but maybe not inexpensive.
    I have no sound from my iPad speakers.
    The head phones and head phone volume works.
    I can “see” the volume/mute adjust on the screen.
    I can decrease/mute the volume with the iPan Control Button.
    I can not increase the volume with the iPan Increase Control Button.
    *** There is no spring resistance with the Increase Volume Control Button as with the Decrease Volume Control Button.
    It seems as the Increase Volume Control Button is the problem.
    Thank you for any insight.
    B

    Reply
  23. Paul Josey says

    May 23, 2019 at 7:48 PM

    I am having a problem with getting sound from my iPad Pro and I don’t know what else to do. Could you please help me. Thank you.

    Reply
  24. mike says

    April 28, 2019 at 8:23 AM

    wow,,I was looking fo this problem for a week,

    I knew about sound and keyboard off- and on, what never came to my mind and I just find here was:

    ” Open Control Center and adjust Mute or Volume from there”

    Might accidentally have hit mute there.

    I was searching for a week why my keyword has and the camera makes no more sounds:(

    Thank you

    Reply
  25. Hana Babak says

    April 25, 2019 at 12:15 PM

    I have experienced another source of sound problem. My iPad mini sound stopped to work in tropical climate in Sri Lanka. I tried to fix it by restarting, then reseting, cleaning,…nothing worked. When we came back to Europe sound started to work again.

    Reply
  26. Sapphire says

    March 29, 2019 at 10:18 PM

    I don’t know if this is because I have a different kind of iPad.

    These tips didn’t work out thank you.

    Reply
    • SK says

      March 30, 2019 at 7:34 AM

      Hi Sapphire,

      Please let us know what model iPad you have so we can assist.

      To check, go to Settings App > General > About and let us know your iPad Model Name, Number, and Software Version.

      Once we have that info, we can help!

      Reply
  27. John W says

    March 4, 2019 at 4:06 PM

    I could not get the sound to work in embedded videos in the Montage on Demand app that I jsut downloaded on my iPad Pro. After a lot of frustration, I ran across the suggestion above to toggle the Mono Audio on and back off. Bingo! Sound now works perfectly in the app.

    Reply
  28. Diana says

    March 2, 2019 at 12:21 PM

    Thank you so much. I figured it out by your instructions!

    Reply
  29. Christian says

    February 10, 2019 at 2:52 AM

    So my iPad, whilst sitting unused, decides to just not play any sound.

    I hadn’t changed any of the settings, made any changes to my preferred settings, but this morning (as with yesterday morning), the iPad just refuses to play sound, until that is, I reboot it.

    Now, this is going to be rather annoying if every morning I have to reboot the iPad just because it’s decided it doesn’t want to play any sound.

    Come on Tech Geeks, why is this happening?

    Reply
  30. Billy says

    January 29, 2019 at 9:04 AM

    I can’t scroll down on my Facebook groups

    Reply
  31. Solly says

    January 1, 2019 at 9:38 AM

    Audio works on only one channel. Using different headphones, sound only comes from one side.

    Reply
    • SK says

      January 1, 2019 at 12:35 PM

      Hi Solly,

      Check this setting: Settings > General > Accessibility and scroll down to the Hearing section. Check that the slider is in the middle of L to R–you could also try toggling on Mono Audio.

      If your iPad has a headphone jack, make sure you push the headphone connector all the way in, so it’s not loose.

      If this still doesn’t help, test with Bluetooth headphones (if you don’t have a pair, borrow them), it’s possible there’s a hardware issue with the connection that’s causing the sound to only route to one channel.

      If Bluetooth headphones work, then the problem is either with the specific pair of wired headphones (unlikely since you tested with two different pairs) or a hardware issue (more likely).

      The final software thing you could try is to reset all settings, just in case a random setting is getting in the way of your audio playing on both channels.

      Reset All Settings

      Go to Settings > General > Reset > Reset All

      This resets to default everything in Settings, including notifications, alerts, brightness, and clock settings like wake up alarms.

      Performing this action does not impact any of your personal device data, including photos, texts, documents, and other files.

      Resetting all settings also reverts all your personalized and customized features like wallpapers and accessibility settings back to factory defaults.

      So you need to reconfigure these settings once your iPhone or iDevice restarts.

      Sam

      Reply
  32. Jenna says

    November 27, 2018 at 1:30 PM

    This help so much! Now my iPad is back to normal! Thank you so so much! Definitely suggest this website!!

    Reply
  33. Amy says

    November 14, 2018 at 3:41 PM

    Why is there even a mute button in the first place

    Reply
    • Sady Nathan says

      June 25, 2019 at 1:09 PM

      Excellent Question. Just the type of thought I fail to ask, and very likely there’s a mute button. Maybe despair induced by control center loosing ability to effect volume….for now, in full agreement.

      Reply
  34. Ned Ludd says

    October 24, 2018 at 8:41 PM

    Another example of how if you take the simplest thing in the world – sound on or sound off – you can make it into something nearly impossible to figure out. Jesus Christ, Apple, you could fix this if you wanted to.

    Reply
  35. Donna Jouan says

    October 21, 2018 at 7:54 PM

    My voice is gone in my I pad I have tried everything and it doesn’t work

    Reply
  36. FLO says

    September 18, 2018 at 12:57 PM

    Just to say THANKS ! Finally this is what did it for me after trying all the rest.(see below), Too bad it was listed at the bottom of the list :-). I did not try re-setting factory stuff. So thanks so VERY MUCH for your help, very grateful here, lost in Normandy in France :

    For me, the solution ended up being very simple but not very intuitive! Open Settings > General > Accessibility and toggle Mono Audio under Hearing on and off

    Reply
  37. A says

    June 16, 2018 at 7:32 AM

    This website helped me, so thanks x

    Reply
  38. Prakash Bajaj says

    June 14, 2018 at 8:19 AM

    The audio is ok when I connect headphones or blue tooth speakers
    But despite a factory reset, there is no audio in the iPad i

    Reply
  39. Junior says

    June 13, 2018 at 11:35 PM

    My sound still not working on my iPad. I did the 10 sec reset and also the hardcore Reset. I’m getting frustrated because my kid can’t hear the cartoons on Youtube kids. Any advice?

    Reply
  40. Sunita Aswani says

    June 11, 2018 at 6:50 AM

    When I start my itablapro, I am facing the audio initialization problem The message says ‘there was a problem setting up audiobus communication, audiobus will be disabled; how do I rectify this? Recently I updated my iOS at that moment the Bluetooth was on accidentally; Please tell me how to rectify this without disturbing anything else.

    Reply
  41. Pops says

    June 8, 2018 at 5:36 PM

    Thanks, your advice helped

    Reply
  42. Nigel says

    May 16, 2018 at 7:56 AM

    iPad sound wasn’t working,so reset as per your instructions,now OK thanks.

    Reply
  43. Abby says

    April 10, 2018 at 3:24 PM

    i tried reset but it not work. and i dont have a computer to connect my ipad to so that i can do factory reset. only in youtube my sound works everything else does not. i checked mute and everything. what should i do?

    Reply
  44. Jim says

    March 7, 2018 at 7:12 AM

    Soft reset worked. Thanks for this reminder.

    Reply
  45. Bill says

    February 26, 2018 at 12:09 PM

    My sound became intermittent then scratchy and now won’t com on at all. I have tried all the suggested solutions except factory reset. Could my speaker just be broken? There is still sound coming from the headphone jack, but that’s a pain!

    Reply
    • SK says

      February 26, 2018 at 12:18 PM

      Hi Bill,

      Yes, it’s possible there is a hardware problem with your speaker. Or a cable has become loose, so the speakers not getting a solid and stable connection. The only way to know for sure is to have the iPad inspected either at an Apple Store or service provider.

      Given the symptoms of scratchy, intermittent problems, and now won’t come on, it sounds like a hardware issue rather than software.

      SK

      Reply
  46. Ann says

    February 20, 2018 at 7:44 PM

    Go to iTunes and try to play something. If you hear nothing, look at the bottom of screen to see if it says, “Not playing,” click to find the sound line. If it is all the way to the left (muted), move it to the volume you want.

    Reply
  47. Tommy F says

    January 27, 2018 at 8:55 PM

    Lucky me,found my hearing aid was the culprit when switching it on it connect itself to the Wi-Fi

    Reply
    • SK says

      January 28, 2018 at 9:02 AM

      Hi Tommy,

      Thanks for sharing what worked for you! That’s something we had not considered but quite astute.

      Appreciate the heads up!

      Cheers,

      SK

      Reply
  48. CBell says

    January 24, 2018 at 2:12 PM

    This keeps happening to my iPad 2. Each time I have to reset. It is very annoying and is surely a fault.

    Can’t I go to Apple for a replacement. It is happening enough to be v frustrating

    Reply
  49. Clara says

    January 20, 2018 at 4:06 AM

    I am constantly having troubles with my iPad sound I honestly don’t know what’s happened to it. I have no switch because I have the iPad2 I’ve checked that I haven’t muted anything but I haven’t rest anything as I don’t want to lose any data at all. I just don’t want to risk it. Is there anything else I can do or should I just give in and go to a repair shop and get it fixed?

    Reply
    • SK says

      January 20, 2018 at 10:06 AM

      Clara, Try a hard reset. You will not loose any data. Press the Home and the on/off button together for 10 seconds or so till you see the Apple logo. Release and let the ipad start up on its own. Check your sound. Also try connecting your iPad to a headphone and check if you are able to hear sound. Let us know and Good Luck.

      Reply
  50. Bella Gimeno says

    January 20, 2018 at 2:07 AM

    The sound of my ipad is not working

    Reply
    • SK says

      January 20, 2018 at 10:04 AM

      Have you already tried a quick reset by pressing the Home and on/off buttons together for 10 seconds or so? Does the sound come through when you use a headphone or a bluetooth speaker?

      Reply
  51. Braden Douglas says

    January 16, 2018 at 7:40 PM

    I smashed my iPad it fell and my sound was working then so my mom took it to a place to get the screen fixed and when I got it back wich is today I tryed Camera Fine searching stuff Fine. But when I FaceTimed my friend and tryed to listen to music and tryed to watch YouTube there’s no sound I reset the iPad I even updated it to see if that was the problem but nope PLZ HELP

    Reply
    • Elizabeth says

      January 17, 2018 at 4:30 AM

      Hi Braden,

      Sorry to hear about all your troubles with your iPad. Do you hear sound on anything? I’m sure you already checked, but make sure your iPad is not on mute. And check and see if you hear sound when changing tones in your Settings > Sounds.

      If you don’t hear any sound whatsoever and mute is not enabled, it’s possible that the recent repair may have inadvertently impacted your speakers. In that case, contact the place that repaired your iPad’s screen and let them know that following this repair, you are no longer able to play any sound from your iPad.

      Liz

      Reply
  52. Wendy Healy says

    January 6, 2018 at 8:58 AM

    I have a double home screen/overlay it appears to be duplicated. How can I remove one.
    Thank you

    Reply
  53. Liban says

    January 5, 2018 at 1:39 PM

    My iPad still doesn’t have a sound I really want someone to fix it

    Reply
    • SK says

      January 6, 2018 at 8:14 AM

      Liban, What happens when you try to plug in a set of headphones or use the bluetooth to connect to an external speaker. Do you hear any sound?

      Reply
  54. Rachel Wade says

    November 1, 2017 at 12:29 PM

    After the reset my sound worked again!

    Reply
  55. Izzie Reed says

    November 1, 2017 at 7:00 AM

    I was watching a YouTube video when suddenly the sound cut out , I thought I had switched the mute on and when I checked I hadn’t then I checked the volume and it was at max , how can fix this !

    Reply
    • Elizabeth says

      November 1, 2017 at 8:07 AM

      Hi Izzie,

      Try a forced restart:

      Perform a Forced Restart

        On an iPhone 6S or below plus all iPads & iPod Touches, press Home and Power at the same time until you see the Apple logo
        For iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo
        On an iPhone X or iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo

      If this doesn’t help, let us know.

      Liz

      Reply
  56. Anna R says

    September 8, 2017 at 10:56 AM

    I was having the weird static sound Amanda described. I did the “soft” restart, and the sound is working again. I’m glad I read this before I took it for “repairs” and got charged a bunch. Thanks for the help!

    Reply
  57. Amanda says

    August 24, 2017 at 9:43 AM

    I went to pickup my iPad yesterday night and this weird static sound happened then I no longer had any sound!!

    Reply
    • SK says

      August 24, 2017 at 11:11 AM

      HI Amanda,

      That doesn’t sound good. It could be a hardware or possibly a software problem. Hardware problems need a person with Apple repair expertise. Software problems are the ones most everyday users can solve, or at least attempt to solve.

      So first, restart your iPad by pressing and holding the power button until the slider appears. Slide off, wait 30 seconds, and then power back up.

      If the problem is still there, force restart your iPad by holding down both Home and Power until you see the Apple Logo.

      If neither of the restarts worked, backup your iPad using iCloud or iTunes and then perform a restore.

      If a restore didn’t work, you’ll need to perform a DFU Restore.

      And if none of these options worked, it’s time to have it looked at for hardware problems.

      Keep us posted and fingers crossed it’s one of the easy solutions, aka restarting!

      SK

      Reply
  58. Arasu says

    July 19, 2017 at 11:27 PM

    Hi Kevin,
    That is exactly my problem. There is no sound from the iPad but if I use the headset I’m able to hear the sound.

    Reply
    • SK says

      July 20, 2017 at 7:21 AM

      HI Arasu,

      It sounds like your iPad is stuck in headphones mode. Please look at this article for tips on fixing an iDevice stuck in headphone mode.

      Cheers,

      SK

      Reply
  59. Eti says

    June 30, 2017 at 1:51 PM

    Thank you so much. My sound problem has now been fixed. This is a very helpful website.

    Reply
  60. Julie says

    May 10, 2017 at 12:17 AM

    Interesting article. Would like fewer ads when viewing from an iPad. Thanks.

    Reply
  61. Kevin says

    February 8, 2017 at 5:09 AM

    I tried all except the factory reset but personally I rekon the speaker has blown 🙁

    Reply
  62. Kevin says

    February 8, 2017 at 5:05 AM

    Ipad 2; My sound went during a video and doesn’t work what ever I do ! But I have sound coming through the head set when I plug in !

    Reply
    • Grace says

      October 10, 2018 at 2:14 PM

      I had same problem I can’t get sound I risked reset still didn’t work I tried everything even the soft plz someone help us

      Reply
      • Avisya says

        May 17, 2019 at 3:12 AM

        Mine too, I’ve tried everything, but it still didn’t work. Help us, please

        Reply

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